VDart, Inc.
VDart, Inc.

Support Technician/Desktop/Helpdesk support

Phoenix, AZ, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
18 Months
No Travel Required
Able to Sponsor
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Windows OS Installation & Configuration
  • Software Installation & Deployment
  • Patch Management
  • Software Upgrades
  • Hardware Troubleshooting
  • Desktop Support
  • Lab Support
  • Test Bench Setup & Maintenance
  • Basic Networking
  • Equipment Connectivity
  • Technical Support
  • System Maintenance
  • Troubleshooting & Problem Solving

Summary

Position Overview

We are seeking a motivated and technically skilled Lab Support Technician to support laboratory operations, system maintenance, software installations, and test bench readiness. The ideal candidate will have hands-on experience with Windows operating systems, software deployment, basic networking, and hardware troubleshooting.

This role involves maintaining laboratory equipment and test environments to ensure they are fully operational and ready for engineering teams. Candidates with experience in desktop support, IT technical support, or engineering lab environments are encouraged to apply.

Key Responsibilities

  • Install, configure, maintain, and troubleshoot Windows operating systems and software applications.
  • Perform software upgrades, security patch installations, and new software release deployments.
  • Assist with the setup and connectivity of laboratory equipment, switches, controllers, drives, and related hardware.
  • Diagnose and resolve basic hardware, software, and connectivity issues.
  • Prepare, configure, organize, and restore test benches and test environments for engineering teams.
  • Ensure laboratory systems, equipment, and infrastructure remain operational and ready for use.
  • Coordinate with engineering and technical support teams to resolve issues and maintain lab readiness.
  • Document software installations, system configurations, equipment setups, and troubleshooting activities.
  • Follow established procedures for equipment maintenance and laboratory operations.

Required Qualifications

  • Polytechnic Diploma in Electronics, Electrical Engineering, Instrumentation, Computer Science, Information Technology, or a related field.
  • 1–3 years of relevant industry experience in technical support, desktop support, lab support, or IT operations.
  • Hands-on experience installing and configuring Windows operating systems.
  • Experience with software installation, deployment, patching, and upgrades.
  • Basic understanding of networking, hardware connectivity, and peripheral devices.
  • Strong troubleshooting and problem-solving skills.
  • Good communication, documentation, and organizational skills.
  • Ability to work onsite and independently in a laboratory environment.

Preferred Qualifications

  • Experience supporting engineering labs, testing environments, or laboratory equipment.
  • Familiarity with switches, controllers, drives, and related hardware.
  • Experience in IT Service Desk, Desktop Support, Technical Support, or Lab Operations.
  • Candidates residing near Deer Valley or the Phoenix, Arizona area are preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330808A
  • Position Id: TECHMOCT16
  • Posted 7 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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Contact the job poster
Vinay Kumar

Vinay Kumar

Executive Vice President (VDart Inc) @ VDart, Inc.

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