Helpdesk Support Technician

Overview

We are seeking a Data Center Operations (DCO) Technician to support and maintain the hardware infrastructure behind the latest cloud computing server technologies. This role is hands-on and mission-critical, focused on diagnosing, troubleshooting, and repairing server and network hardware in a high-availability, 24/7 data center environment.
The ideal candidate has strong technical aptitude, a bias for action, and the ability to dive deep into complex rack-level issues while maintaining the highest operational and safety standards.

Key Responsibilities

• Perform hardware break/fix maintenance on servers and related data center equipment
• Diagnose and resolve server, cabling, power, and network hardware issues through root-cause analysis
• Execute hands-on tasks including component replacement, inspections, and hardware repairs
• Respond quickly to alarms, faults, power issues, thermal events, and cabling failures to prevent service impact
• Maintain precision and accuracy in cabling, labeling, patching, and rack power installations
• Work collaboratively with cross-functional teams to ensure uptime, safety, and operational excellence
• Communicate technical findings clearly to individuals with varying levels of technical knowledge

Required Skills & Qualifications

• Minimum 1+ year of hardware break/fix experience
• Previous hands-on experience with server maintenance, including:
  • Hardware diagnostics
  • Troubleshooting
  • Repair of physical components
• Solid understanding of computer servers, network devices, and command-line diagnostics
• Ability to work on your feet for 12-hour shifts in a data center environment
• Strong analytical, problem-solving, and situational awareness skills
• Ability to contribute positively to both inter- and intra-team collaboration

Job Type & Location
This is a Contract position based out of Boardman, OR.
Pay and Benefits
The pay range for this position is $23.00 - $25.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Boardman,OR.
Application Deadline
This position is anticipated to close on May 11, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.