Support Technician 3

Hybrid in Austin, TX, US • Posted 1 day ago • Updated 9 hours ago

Contract W2

Hybrid

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Windows Server

Summary

Staff Aug - Support Tech

Primary Location: Austin, Texas

V-Soft Consulting is currently hiring for a Staff Aug - Support Tech for our premier client in Austin, Texas.

WHAT YOULL DO:
Job Responsibilities:

Key Responsibilities:

1System Assessment & Planning:

Assess Legacy Systems:

Conduct detailed assessments of existing EOL systems, including Windows Server (2012 and older) and Red Hat Enterprise Linux (RHEL 5, 6,7 and newer).

Identify Priorities:

Prioritize migration based on system criticality, security risks, and operational needs.

Develop Migration Strategy:

Create a comprehensive plan for transitioning legacy RHEL and Windows systems to supported versions, including risk assessments, upgrade paths, and timelines.

System Migration:

Legacy OS Migration:
Migrate RHEL 5/6 and older Windows Server systems to newer, supported OS versions (RHEL 8/9, Windows Server 2022/2025).

Upgrade Path Planning:

Perform in-place upgrades as last resort. Primary job is to preform a reinstallation, following best practices to ensure compatibility and minimize downtime.

Data Backup & Recovery:

Implement data backup and recovery strategies before, during, and after the migration, with a focus on reducing potential data loss during the upgrade process.

Post-Upgrade Validation:

Validate the systems functionality after the upgrade (e.g., performance checks, compatibility testing of critical applications, system services, and networking configurations).

Troubleshooting and Support:

Issue Resolution:

Act as the point of escalation for system issues encountered during the migration process, especially for legacy RHEL 5/6 and older Windows versions.

Post-Migration Support:

Provide ongoing support for both Windows Server and RHEL systems after migration, addressing system issues, performance concerns, or compatibility problems.

Problem Solving:

Troubleshoot OS-level issues and application problems on both Windows and RHEL systems post-migration, ensuring high availability and reliability.

Interested?

Qualified candidates should send their resumes to sbandi@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

#LI-SR3

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: vsky001
Position Id: 108109
Posted 1 day ago

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