Service Desk

Remote • Posted 19 days ago • Updated 19 days ago

Contract W2

Remote

Depends on Experience

Fitment

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Job Details

Skills

service desk

Summary

Job Title: IT Service Desk Professional I

Location: Malvern, PA / Remote

Six months of related experience
A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
Knowledge of computer, printer, and network troubleshooting and installation procedures
Demonstrated ability to diagnose and troubleshoot Microsoft products
Demonstrated ability to solve issues with healthcare/clinical applications
Commitment to Client's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions
Demonstrated ability to work in a team environment as well as independently
Superior customer service skills and phone etiquette
Excellent documentation skills
Ability to work evening , weekend, and holiday coverage as needed and scheduled
Ability to travel up to 5%

Education: Min of HS diploma/GED and One-year certificate from college or technical school or at least 1 year customer service related experience and/or training or equivalent combination of education and experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10439527
Position Id: 8885788
Posted 19 days ago

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