Title: Power Platform Functional Consultant / Dynamics 365 F&O Solution Design
Location: REMOTE
Duration: 06+ Months
Position Summary:
Role Overview
We are seeking a Functional Consultant who owns end-to-end business processes that originate across multiple experience-layer channels and ultimately execute within Dynamics 365 Finance & Operations (F&O) as the system of record.
This role is not limited to requirements gathering and not an F&O-only functional role.
It is a process-owning, solution-design leadership role, responsible for shaping how business capabilities are exposed through Power Apps and Dataverse, orchestrated through the Power Platform, and executed authoritatively in F&O.
A critical aspect of this role is designing solutions with AI and hyperautomation in mind, aligned to the organization s AI strategy and roadmap, ensuring that automation, intelligence, and future AI capabilities are intentionally embedded not bolted on later.
The consultant acts as the functional owner of the process lifecycle, ensuring consistency, governance, usability, data integrity, and intelligent automation from first customer or agent interaction through final ERP transaction.
Required Qualifications
Experience
5+ years as a Functional Consultant, Business Process Lead, or Solution Designer.
3+ years delivering solutions on Microsoft Power Platform.
Experience working with Dynamics 365 Finance & Operations as a system of record.
Demonstrated experience designing automated and AI-aware business processes.
Skills & Expertise
Strong expertise in:
Power Apps (Model-Driven and Canvas)
Dataverse data modeling and security
Power Automate and orchestration patterns
Functional understanding of:
ERP process design and system-of-record enforcement
AI-assisted workflows and decisioning
Strong facilitation, communication, and systems-thinking skills.
Preferred Qualifications
Experience facilitating ERP design sessions in Dynamics 365 F&O.
Experience designing AI-enabled or Copilot-assisted workflows.
Power Platform certifications (PL-200, PL-400, PL-600).
Exposure to AI governance or responsible AI frameworks.
Core Accountability: End-to-End Process Ownership
The Functional Consultant is accountable for:
Designing, governing, and evolving business processes end-to-end
Ensuring processes work cohesively across:
Experience-layer channels (apps, portals, agent tools, workflows)
Power Platform orchestration, automation, and data modeling
F&O execution and system-of-record enforcement
Preserving clear system-of-record boundaries while enabling AI-augmented and automated experiences
Designing processes that mature along the AI roadmap (manual automated AI-augmented)
Key Responsibilities
End-to-End Business Process Design (Primary Responsibility)
Own functional design for business processes from:
Initial user or system interaction
Through Power Apps, Dataverse, automation, and AI-assisted flows
Into F&O for authoritative processing and persistence
Define process flow, decision points, validations, handoffs, and automation opportunities across systems.
Ensure business rules are enforced at the correct layer and support deterministic execution and future AI assistance.
Serve as the single functional point of accountability for the process across teams and platforms.
Feature Blueprinting & AI-Forward Design Alignment
Actively participate in and help lead Feature Blueprinting sessions as the primary functional representative.
Ensure blueprinting explicitly considers:
Automation opportunities
AI-assisted decisioning and Copilot touchpoints
Downstream impacts to Power Platform and F&O
Collaborate with Product, Architecture, Data, and Engineering to align early design to the AI strategy and roadmap.
Ensure Feature Blueprints clearly articulate:
End-to-end process flows
Automation and AI touchpoints
System-of-record decisions
Functional responsibilities by layer
Experience Layer, Power Platform & Hyperautomation Design (Primary Focus)
Design experience-layer solutions using:
Power Apps (Model-Driven and Canvas)
Dataverse as the orchestration and operational experience layer
Define user journeys, data models, lifecycle states, validations, and telemetry to support automation at scale.
Apply hyperautomation principles using Power Automate, event-driven patterns, and intelligent orchestration.
Ensure solutions are AI-ready, even when AI capabilities are phased in over time.
Dynamics 365 F&O Alignment & Design Facilitation (Secondary Focus)
Apply functional knowledge of Dynamics 365 Finance & Operations to:
Understand authoritative process execution and data ownership
Align experience-layer automation and AI-enabled workflows with ERP controls
Facilitate functional design sessions within F&O when required, including:
Defining or refining ERP process flows
Validating business rules, controls, and transactional behavior
Coordinating with F&O functional and technical teams on solution approach
Ensure ERP design decisions:
Support end-to-end process integrity
Do not conflict with experience-layer innovation
Preserve auditability, compliance, and system-of-record authority
Act as a functional bridge between Power Platform innovation and ERP rigor.
Requirements, Workshops & Functional Artifacts
Lead workshops focused on:
Process optimization and automation
AI-assisted workflow opportunities
Cross-system alignment and ownership
Produce high-quality functional artifacts:
End-to-end process diagrams (with automation and AI annotations)
Feature Blueprints aligned to the AI roadmap
User stories with acceptance criteria tied to business and automation outcomes
Ensure shared understanding and design clarity before build begins.
Delivery Oversight & Continuous Improvement
Provide functional guidance throughout build, test, and release.
Validate that delivered solutions:
Meet functional and process intent
Deliver automation and efficiency gains
Remain extensible for future AI enhancements
Support post-go-live optimization using telemetry, insights, and process feedback.
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