The following requirement is open with our client.
Title : Desktop Support Engineer
Location : Irving, TX (Onsite)
Duration : 6 Months
Rate : $26.50/Hr on W2
Relevant Experience : 4+
Job Description:
· Hardware & Device Support: Troubleshoot, install, maintain, and service end-user computing devices including laptops, mobile units, and enterprise printers.
· Routine Fleet Checks: Conduct daily routine checkups and preventive maintenance on warehouse printers (~300 units) and workstations (~156 units) to ensure maximum uptime.
· Inventory & Stockroom Management: Manage the IT stockroom, track device lifecycles, and handle asset maintenance, disposal, and inventory auditing.
· SLA & Deployment Management: Deploy EUC devices and peripheral equipment efficiently while adhering strictly to defined service level agreements (SLAs).
· Operations Collaboration: Partner closely with site operations teams to resolve technical pain points, minimize disruptions, and provide strategic guidance on technology efficiency.
Must-Have Skills:
• ServiceNow
• Desktop Support
• Troubleshooting
• Warehouse Support