VDart, Inc.
VDart, Inc.

Production Support Lead

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
No Travel Required
Remote
$62 - $64/hr
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Job Details

Skills

  • COBOL
  • JCL
  • CICS

Summary

Role: Production Support Lead

Work location: Dallas, TX (Remote)

Type: Contract

Description:

Production support lead role with 10+ years of experience in L2/L3 mainframe production support for critical applications in a 24x7, SLA driven environment.

Required skills:

  • z/VSE and z/OS, Assembler, Easytrieve, COBOL, CICS, JCL, VSAM
  • Proven expertise in batch operations support, including job monitoring, restarts, reruns, abend resolution, and data corrections.
  • Strong knowledge of ITIL based Incident, Problem, Change, and Release Management processes.
  • Strong Life Insurance domain experience preferred.
  • Experience using ITSM tools such as ServiceNow and Jira
  • Demonstrated ability to perform deep technical troubleshooting, RCA, and production recovery.
  • Proven experience working under pressure during P1/P2 incidents, meeting strict SLA response and resolution targets.
  • Strong communication and stakeholder coordination skills (with business users, vendors, infrastructure, and application teams).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330808
  • Position Id: 95994-5195-
  • Posted 5 hours ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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