Job Description:This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.
Key Responsibilities:- Define and evolve product technology vision and north-star outcomes aligned to wholesale/MVNO business objectives and partner enablement.
- Own the product roadmap and delivery plan, converting ambiguity into clear requirements, decision frameworks, and phased execution that balances speed-to-market with durability.
- Translate between technical constraints (systems, APIs, security, data flows, network behavior, operational processes) and business needs (GTM, margin, customer and partner experience), ensuring shared understanding across technical and non-technical stakeholders.
- Partner with Architecture & Engineering teams to shape scalable, secure, high-performing solutions, including governance, observability, and controls appropriate for partner-facing ecosystems.
- Drive end-to-end launch readiness and operationalization: partner onboarding enablement, support model readiness, measurement/telemetry, and continuous improvement feedback loops.
- Lead cross-functional execution across Sales, Commercialization, Operations, Finance/Analytics, and Legal-aligning dependencies, resolving conflicts, and unblocking delivery.
- Use data-driven decisioning with Finance and Analytics to model forecasts and adoption assumptions and to inform sustainable offer/pricing and packaging strategies in a wholesale context.
- Embed guardrails-first thinking to protect customer experience and platform integrity (eligibility controls, policy/quality levers, compliance considerations, and operational risk mitigation).
- Identify and productize opportunities to reduce operational friction using automation and AI-enabled workflows-shifting from manual escalations toward standardized, tool-driven resolution paths.
- Develop and deliver executive-level narratives and presentations with crisp status, decision asks, risks, and mitigation plans; drive consensus and accountability.
Required Qualifications:- Strong program/project leadership skills managing complex initiatives with multiple stakeholders, dependencies, and external partner considerations.
- Exceptional communication, facilitation, and executive storytelling skills-able to simplify complexity, frame decisions, and drive alignment at senior levels.
- Demonstrated ability to take ownership in ambiguous environments, drive accountability across teams, and deliver outcomes with minimal supervision.
- Proven ability to operate as a business-technology translator: understands technical architecture and constraints while optimizing for business value and customer experience.
- Strong problem-solving skills-able to identify root causes, align stakeholders, and implement pragmatic solutions quickly.
- Track record of improving customer and partner experiences through scalable, repeatable product and operational approaches.
Supervisor: No
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.
Preferred Skills:- Experience delivering partner-facing / B2B2C technology products in a platform environment (telecom, wholesale, enterprise, or ecosystem-based models).
- Familiarity with API/platform enablement concepts (standardized interfaces, governance, security controls, observability).
- Experience shaping product strategy using forecasting, financial modeling, and data-driven decisioning (adoption assumptions, pricing/packaging, margin sustainability).
- Comfort partnering with Legal/Commercial teams to translate product intent into partner-ready requirements, documentation, and contracting inputs.
- Exposure to automation and AI-enabled workflow design, including responsible operationalization with governance and measurable outcomes.
- Expertise in tools such as Jira, Figma, and product analytics platforms.
- PMP or equivalent project management certification is a plus.
- Experience in change management processes and tools.
Our
Lead Product Technology earns between $143,800 - $215,800 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
- AT&T internet (and fiber where available) and AT&T phone
If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!
Ready to join our team? Apply today!
Weekly Hours:40
Time Type:Regular
Location:Dallas, Texas
Salary Range: $143,800.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
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