IT Technician

Washington, DC, US • Posted 14 hours ago • Updated 14 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • office 365
  • servicenow
  • troubleshooting

Summary

Title: Technician Standard II – IT Coordinator II

Duration: 8 Months – Long Term

Location: Washington, DC 20433 (100% Onsite)

Roles & Responsibilities:

  • Providing support to clients both at headquarters (HQ) and in country offices (CO) through a wide range of job duties including:
  • IT support and troubleshooting of client provisioned hardware, software, and applications
  • Client IT training and outreach
  • Direct desk side and remote support
  • Virtual meeting support; and configuration and provisioning of standard devices.

 

Required Skills/Abilities:

  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Advanced skills in supporting Windows computers and Apple mobile devices.
  • Advanced skills in supporting Microsoft suite products, e.g. Copilot, Office, Outlook, Teams, SharePoint and OneDrive on Mobile and PC, as well as browser-based applications.
  • Advanced skills with virtual meeting software and hardware, including Cisco products, such as WebEx and videoconference codecs, as well as MS Teams and Zoom.

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10114908
  • Position Id: 8919618
  • Posted 14 hours ago
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