Systems Specialist

About Us: Kloud9 is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients. Position Overview: As a Systems Support Specialist at our MSP, you will play a pivotal role in deploying, managing, and supporting IT infrastructure for our clients. This role involves working on

Role: Systems Integration Specialist Advisor Location: Plano, TX (Remote) Establish and communicate definition of a Critical Incident for the Client and the associated Major Incident Management procedure Clearly defined/bounded parameters for what constitutes a Major Incident Maintenance of Distribution/Paging lists for bridge call notification Establish and communicate notification timelines (initial/subsequent/final/post-mortem) Approve criteria for Major Incident Management support requir

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus