.NET Optimizely Azure Lead (AMS Support)

Morton Grove, IL, US • Posted 4 hours ago • Updated 1 hour ago
Contract W2
12 Months
Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • .NET
  • Agile
  • Analytical Skill
  • Application Support
  • Auditing
  • Change Management
  • Change Request Management
  • Cloud Computing
  • Communication
  • Continuous Delivery
  • Continuous Integration
  • Customer Facing
  • Database
  • DevOps
  • Development Testing
  • ITIL
  • KPI
  • Knowledge Base
  • Linux
  • Microsoft Azure
  • Root Cause Analysis
  • SQL Azure
  • Microsoft Windows
  • MySQL
  • Oracle
  • PostgreSQL
  • Regulatory Compliance
  • SLA
  • ServiceNow
  • Software Development Methodology
  • Software Management
  • System Integration
  • Technical Writing
  • Unix

Summary

Location Morton Grove, IL

Duration 12 Months

MUST HAVE SKILLS : .NET, Optimizely, AMS, Azure

This is day 1 onsite

Required Skills & Qualifications

  • 8+ years of experience in Software/Application Support or AMS roles
  • Strong understanding of SDLC , Agile and ITIL processes
  • Hands? 'on experience with:
    • .NET /Optimizely and Azure
    • SQL and database troubleshooting (Oracle, MySQL, MSSQL, PostgreSQL)
    • Application logs, monitoring tools, and debugging
  • Experience with ticketing tools (ServiceNow, Azure DevOps)
  • Knowledge of Unix/Linux or Windows servers
  • Strong analytical, troubleshooting, and communication skills
  • Experience with cloud platforms (Azure)
  • Domain knowledge -eCommerce
  • DevOps exposure (CI/CD )
  • Experience supporting 24x7 production environments

Job Responsibilities:

  • Provide Application Management Services (AMS) support for enterprise or customer? 'facing software applications
  • Handle incident, problem, change, and service request management as per ITIL processes
  • Troubleshoot and resolve application, integration, data, and configuration issues
  • Perform root cause analysis (RCA) and implement permanent fixes
  • Monitor application performance, availability, and health
  • Perform bug fixes, minor enhancements, and configuration changes
  • Support application deployments, patches, and upgrades
  • Work closely with development, QA, infrastructure, and business teams
  • Maintain SLA, KPI, and operational metrics
  • Create and maintain technical documentation, SOPs, and knowledge base articles
  • Participate in on? 'call/shift support as required
  • Ensure compliance with security, audit, and change management standards
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: agsinc
  • Position Id: 9027583
  • Posted 4 hours ago
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