Title: Document and Research Liaison
Location: Vienna VA, Pensacola, FL
Duration: 6 months (potential to extend)
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
To research, document and support legal cases that impact the business unit. Oversee security/legal responses involving complex cases and escalated situations to ensure effective and optimum resolution.
•Communicate with the Office of General Counsel for legal related matters involving specific business units and/or policies
•Investigate and respond to CFPB and BBB complaints •Research and analyze claims/related actions; resolve issues
•Identify and address compliance issues; update guidelines and procedures to minimize risk
•Research potential legal issues using existing system of record
•Request information and documentation from other business units to clarify details or resolve cases within mandated time and regulations
•Summarize depositions and other related legal proceedings; conduct investigations and statistical/documentary research
•Prepare written legal summaries, analyses, and legal documents
•Serve as contact point for escalated legal situations
•Inform attorneys of applicable and specific legal matters and the impact on the organization
•Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards, and results
•Prepare ad hoc and required industry and regulatory reports including responses to audit inquires in compliance with internal and external regulations
•Serve on teams and task groups for projects/initiatives within the business unit and/or across the organization
•Review and research high profile member complaints as well as sensitive and confidential personnel issues and responses
•Collaborate with training team to ensure procedural guidelines are conveyed accurately and consistently followed
•Perform other related duties as assigned or appropriate
Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents
•Basic understanding of state and federal court systems and the legal process
•Basic skill in researching and summarizing state and federal statutes
•Working knowledge of operational and regulatory risk controls, concepts, and practices •Working knowledge of NCUA rules, regulations and federal laws
•Working knowledge of legal documents such as trusts, powers of attorney, complaints, and miscellaneous court orders
•Advanced organizational, planning and time management skills
•Advanced research, analytical, and problem-solving skills
•Advanced skill exercising initiative and using good judgment to make sound decisions •Experience in managing multiple priorities independently and/or in a team environment to achieve goals
•Working knowledge of document control and document security measures
•Advanced verbal and written communication skills
•Experience in working with all levels of staff, management, stakeholders, vendors •Advanced skill establishing and expanding relationships with key members/customers •Advanced skill building effective relationships through rapport, trust, diplomacy, and tact •Effective word processing and spreadsheet software skills
•Working knowledge of related department systems, principles, policies, and financial practices
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- …and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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