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Software Tester (Salesforce) - QAS2

Duties/Responsibilities

Assures requirements are defined and approved, performs code reviews and ensures agency application development standards are met.

Analysis and Design; works with business area personnel to assure requirement(s) are thoroughly defined and approved; performs impacts analyses to identify interdependencies; assists with design reviews.

Development; performs code review(s); serves as technical lead, as assigned.

Testing and Implementation; creates detailed test designs and test plans; creates and reviews test data for performing test scenarios;

Coordinates and conducts execution of unit and system test scripts;

Coordinates and conducts debugging efforts and defect tracking;

Coordinates and supports user acceptance testing;

Coordinates, conducts and supports software implementation and deployment tasks;

Leads and performs the development, implementation, and monitoring of IT quality assurance standards and testing;

Performs performance, regression and load testing.

Documentation; writes, reviews, and coordinates development of application-related training materials and software user guides, program and/or application source code documentation (e.g., use cases, in-line code comments); departmental standards; appropriate standards and criteria for acceptable programming; documentation and systems development lifecycle activities;

Reviews development lifecycle activities;

Assists higher-level IT staff with estimating workload requirements and other project planning activities.

Designs and performs system analysis, recommends application solutions, tests and corrects programs and assists IT staff with documentation;

Assists in supporting user acceptance testing;

Performs software implementation tasks, including source control and deployment activities;

Develops, implements and monitors IT quality assurance standards and testing;

Develops and documents appropriate standards and criteria for acceptable programming and systems development lifecycle activities;

Develops software testing and automation procedures and performs analysis and design;

Reads, writes, extracts and/or reports from compounded files;

Works with business personnel to identify and document system software requirements;

Defines problems and develops potential solutions;

Performs post-production support for business applications which may include routine maintenance, enhancements and the need to perform research to aid in troubleshooting software production errors;

Identifies alternate courses of action, the review and evaluation of software development methodologies and completing software security scans and reporting on vulnerabilities;

Conducts performance testing and benchmarking of software application response times, analysis and reporting on performance measures.

Communicates with peers and others. Collaborates proactively.

Guides performance of software development tasks per verbal instructions;

Answers questions on technical topics to assist other technical staff in software development;

Obtains or imparts information from/to other technical staff and business personnel through discussion(s) involving database, infrastructure and/or application information;

Leads discussion(s) or formal meetings with technical and/or nontechnical personnel on simple to moderate technical topics in support of software development;

Summarizes, in writing, information on one or more related topics involving database, infrastructure and/or application information in support of software development;

Conveys, in writing, recommendations or conclusions to another for decision making purposes in support of software development.

Gathers, interprets and applies information from a variety of sources to aid in software development duties, activities and events;

Answers questions and presents informal mentorship opportunities to peers and/or lower-level staff via conversation, observation or technical documentation.

Understanding and experience in the use of Azure Dev Ops for documentation and iterative development collaboration, task management and other functions related to system testing and reporting.

Solid understanding of Agile, Iterative and Traditional Software development (SDLC) practices, standards as it relates to testing activities.

Provides training, coaching and mentoring of testing team members.

General Knowledge and Skills Requirements:

1.       Computer and electronics

2.       Oral and written communication tools and techniques

3.       Customer support and personal service

4.       State and agency policy, procedures, and applicable laws

5.       Vision, mission, and goals of agency

6.       Software development principles and methods for design, development, testing, and implementation of new or modified software

7.       Commonly used query language

8.       Mathematic principles relative to assigned area in IT

9.       IT principles, methods, and practices in assigned specialty area

10.  Standard software validation tools, software distribution tools, and mechanisms

11.  Technical writing and documentation practices

12.  Systems performance management

13.  Requirements analysis principles and methods

14.  Back-up and recovery procedures

15.  Interrelationships of multiple IT specialties

16.  Reading comprehension

17.  Speaking

18.  Service orientation

19.  Troubleshooting

20.  Critical thinking

21.  Complex problem solving

22.  Lead work

23.  Programming software analysis and evaluation

24.  Using data recovery tools and techniques

25.  Judgment and decision making

26.  Assuring quality

27.  Identifying and specifying business requirements

28.  Stay abreast of current technologies in area of IT assigned

29.  Deal with problems involving several variables in familiar context

30.  Define problems, collect data, establish facts, and draw valid conclusions

31.  Prepare meaningful, accurate, and concise reports

Qualifications

·       3+ years of experience as a Software Tester specifically for Salesforce Applications

·       Ability to independently develop testing strategy, test plans, test cases and proper system testing documentation for a new Salesforce application.