IT Support Engineer/ VDI

Hybrid in Detroit, MI, US • Posted 16 hours ago • Updated 16 hours ago
Contract W2
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Endpoint Protection
  • VDI
  • Virtual Desktop
  • VMware

Summary

IT Support Engineer/VDI

Introduction:

As an IT Support Engineer focusing on Virtual Desktop Infrastructure (VDI), you will be responsible for supporting enterprise endpoint and virtual desktop platforms. Your main tasks will involve managing Windows client systems, virtual desktops, and Microsoft Intune-managed environments. You will collaborate with various teams to implement configuration changes, address security vulnerabilities, support platform upgrades, and troubleshoot complex endpoint issues.

Responsibilities:

  • Support Windows endpoint engineering, including system configuration, troubleshooting, and patching
  • Manage Microsoft Intune policies, compliance, remediation, and deployments
  • Work with VDI technologies such as VMware Horizon, AVD, and Win365
  • Troubleshoot Windows client operating systems in an enterprise environment
  • Create PowerShell scripts for endpoint automation and remediation
  • Ensure endpoint security through endpoint protection and audit-driven remediation
  • Participate in change-managed activities and pilot/production deployments
  • Collaborate with security, infrastructure, and operations teams
  • Document troubleshooting processes and communicate effectively with stakeholders

Requirements:

Required Skills / Experience:

  • Windows endpoint engineering experience
  • Proficiency in Microsoft Intune and Group Policy
  • Ability to script in PowerShell for automation
  • Knowledge of endpoint security concepts
  • Experience in change-managed activities and deployments
  • Strong communication and documentation skills

Preferred Skills / Experience:

  • Experience with VDI environments like VMware Horizon, AVD, or Win365
  • Work experience in regulated or audit-driven environments

Education / Certifications:

  • Bachelor''s degree in Information Technology, Computer Science, or related field
  • Microsoft endpoint or Windows-related certifications (preferred)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10312854
  • Position Id: 8936983
  • Posted 16 hours ago
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