Business Analyst (TIRKS / WFAC)_REMOTE_ON W2

Hybrid in Richardson, TX, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Business Analysis
  • TIRKS
  • Telecommunications
  • Inventory
  • Data Analysis
  • SQL
  • Testing

Summary

Job Title: Business Analyst (TIRKS / WFAC)
Address: 2400 N Glenville Drive, Suite C150, Richardson, TX 75082.(REMOTE)

Duration: 12 Months
Experience Required: Minimum 5 Years

Key Responsibilities

  • Administer and support TIRKS (Trunk Integrated Record Keeping System) and WFAC (Work Force Administration and Control) systems
  • Handle TIRKS ERR (Error Handling & Resolution Reports) processes and troubleshooting
  • Analyze business requirements and translate them into functional specifications
  • Work closely with telecom/network teams to manage circuit inventory and provisioning data
  • Maintain system integrity, data accuracy, and reporting within TIRKS/WFAC
  • Identify system issues, perform root cause analysis, and provide solutions
  • Collaborate with stakeholders to improve operational efficiency and workflows
  • Support system upgrades, enhancements, and testing activities

Required Skills (Top 3 Must-Have)

  • TIRKS Administration
  • WFAC Administration
  • TIRKS ERR (Error Handling & Resolution)

Additional Qualifications

  • Strong experience in telecom domain (preferred)
  • Excellent analytical and problem-solving skills
  • Experience with data analysis, reporting, and process improvement
  • Strong communication and stakeholder management skills

Nice to Have

  • Experience with telecom inventory systems
  • Knowledge of circuit provisioning and network operations
  • Familiarity with SQL or reporting tools
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10500016
  • Position Id: 8917370
  • Posted 1 day ago
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