Roles and Responsibilities :
* Has practical exposure to Pega PCS framework
* Conduct stakeholder interviews, workshops, and DCO sessions
* Conduct stakeholder interviews, workshops, and DCO sessions
* Understand business processes, pain points, and objectives
* Gather and document:
o Business Requirements (BRD)
o Functional Requirements (FRD)
o Use cases & process flows
* Perform gap analysis (current vs future state)
* Convert requirements into:
o User Stories & Acceptance Criteria
o Case types, flows, stages, SLAs
Define:
o Business rules
o Data mappings
o UI/UX logic (screen mockups)
* Ensure solution aligns with Pega framework capabilities
* Participate in Agile ceremonies:
o Backlog grooming
o Sprint planning
o Daily stand-ups
o Sprint demos
* Create and manage Product Backlog Items (PBIs)
* Prioritize and refine user stories with Product Owner
* Work closely with:
o Lead System Architect (LSA)
o Senior System Architect (SSA)
o Developers
* Clarify requirements and constraints
* Validate feasibility of business requirements in Pega
Support:
o SIT (System Integration Testing)
o UAT (User Acceptance Testing)
* Responsibilities include:
o Defining acceptance criteria
o Reviewing test cases
o Validating solution against requirements
o Ensuring BA sign-off before test execution [Cognizant...ementation | Word]
* Act as single point between business stakeholders and IT team
Conduct:
o Playback sessions
o Demos
o Requirement clarification calls
* Manage expectations and drive approvals
Documentation & Deliverables:
Key deliverables:
* BRD / FRD
* User stories + acceptance criteria
* Process maps / workflows
* Data models / mappings
* UI mockups / wireframes
* Traceability matrix
Years of Experience: 8+ Years of Experience
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