Software Quality Assurance (SQA) Engineer

Software Quality Assurance (SQA) Engineer

Job Summary:

The Software Quality Assurance (SQA) Engineer is responsible for ensuring the quality, reliability, and performance of our software applications across desktop, web, and mobile platforms. This role focuses on hands-on test planning, test execution, and test automation while working closely with software engineers, firmware engineers, product management, and cross-functional partners.  The ideal candidate brings deep experience in test design, automation, defect analysis, and software quality best practices. This is an individual contributor role—technical, detail-oriented, and critical to delivering high-quality software to our customers.

Major responsibilities include:

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts for new features, enhancements, and sustaining engineering work.
• Perform functional, regression, integration, system, and performance testing across desktop, web, and mobile applications.
• Design, implement, and maintain automated test suites using modern test automation frameworks aligned to the development tech stack.
• Ensure high-quality releases by participating in requirement reviews, design reviews, and code/test strategy discussions with software engineering teams.
• Conduct detailed defect investigations, perform root-cause analysis, and document issues in the defect tracking system.
• Validate bug fixes and perform regression testing to ensure system stability.
• Work closely with software engineers, firmware engineers, electrical engineering, marketing, manufacturing, and quality teams to ensure test coverage aligns with business and product objectives.
• Support sustaining activities by evaluating defects found in the field, reproducing issues, and validating corrective actions.
• Maintain accurate QA documentation, including test results, automated test metrics, bug reports, and release validation summaries.
• Help establish and reinforce best practices in testing, automation, documentation, and continuous quality improvement.
• Stay current with emerging testing tools, automation techniques, and software quality trends to continually improve QA efficiency and effectiveness.

Job Qualifications

Education, Experience and Leadership Skills

• Bachelor’s degree in computer science, software engineering, information systems, or related field.
• Approximately 5 years of experience in software quality assurance, test engineering, or related technical QA roles.
• Demonstrated success testing software across desktop, web, and mobile platforms.
• Experience working in Agile/Scrum development environments.

Technical Expertise

·        Strong understanding of SQA methodologies, SDLC, and testing best practices.

·        Hands-on experience creating and maintaining automated test suites.

·        Experience with modern automation tools such as Selenium, Cypress, Appium, or similar.

·        Experience with API testing tools and REST-based services.

·        Experience with the Microsoft Technology Stack to include: 

o   C#, VB.NET, F# (reading and understanding required)

o   .NET / .NET Framework

o   Blazor

o   WPF

o   MAUI (Blazor Hybrid)

·        Experience with tools and platforms to include:

o   Azure DevOps or Jira for defect and test management

o   Working knowledge of Azure or AWS cloud environments

o   Understanding of UI/UX validation and front-end testing principles

·        Familiarity with development environments such as Visual Studio, VS Code, or JetBrains Rider.

Strategic and Future Oriented Mindset

·        Ability to identify and evaluate emerging technologies and industry trends.

·        Experience translating long-term SQA opportunities into actionable strategies.

Additional Attributes

·        Demonstrates strong communication skills (verbal and written).

·        Demonstrates evidence of strong problem-solving skills including identifying problems, potential problems, and developing solutions.

·        Develop partnerships with vendors and suppliers.

·        Fosters a culture of creativity, innovation, accountability and continuous improvement.

·    Experience testing printing systems, graphics workflows, or font-rendering software.

• Performance and load testing experience.
• Experience with CI/CD testing pipelines (GitHub Actions, Azure DevOps Pipelines, etc.).
• Familiarity with consumer product testing or integration of software into larger hardware ecosystems.