Oracle Cloud HCM Techno-Functional Consultant

Job Title: Oracle Cloud HCM Techno-Functional Consultant

Job Details:
Mandatory Skill set – Oracle Cloud HCM

Detailed Job Description
Techno-Functional Consultant with strong expertise in Oracle Cloud HCM to support our AMS engagement. The role involves providing production support, enhancements, break-fix resolution, and continuous improvement in Oracle Cloud HCM applications with a focus on Integrations and Reporting.
The consultant will work closely with business users, functional leads, and technical teams to ensure stability, performance, and scalability of HCM Cloud solutions.

Key Responsibilities:
· Provide L2/L3 support for Oracle Cloud HCM modules, ensuring timely issue resolution and root cause analysis.
· Handle service requests, incident tickets, and change requests related to HCM modules, integrations, and reports.
· Monitor and troubleshoot integrations (OIC, REST/SOAP, HCM Extracts) between Oracle HCM Cloud and third-party systems.
· Develop and enhance OTBI, BI Publisher (BIP), and HCM Extract reports as per business requirements.
· Perform data correction activities using HDL/HSDL and coordinate data validation with business teams.
· Work with Oracle Support on Service Requests (SRs) for product issues or defects.
· Support quarterly Oracle Cloud updates (Patches/Regression Testing) and assess impact on existing functionality.
· Participate in knowledge transition, incident trend analysis, and continuous service improvement initiatives.
· Document solution design, test scripts, and support procedures.
· Collaborate with cross-functional teams to ensure smooth operations and proactive issue prevention.