Manager, Master Data and Item Management

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Manager of Data Governance and Item Management is a business-focused strategic leader responsible for establishing, operationalizing, and continuously improving the enterprise data governance framework to ensure data is accurate, trusted, and usable across the organization. In this role, you will be responsible for ensuring product data is accurately captured, validated, and maintained throughout its lifecycle, while driving the governance standards and operational excellence. The position emphasizes decision-making, prioritization and change leadership to align data practices with evolving business needs. You will partner closely with business, technology, and analytics teams to define data standards, drive stewardship practices, and end-to-end item accuracy ensuring data integrity and compliance.

The Manager of Data Governance and Item Management is both an analytical thinker and an influential communicator- blending analytical expertise with strong leadership and communication skills to enable high-quality data that powers business operations, customer experience, and enterprise decision-making while promoting a culture that views high-quality data as a strategic asset.

Primary Responsibilities

Leadership, Communication & Change Management

• Lead and mentor a team of analysts and data stewards, fostering accountability and professional growth.
• Lead, mentor, and develop governance team members, creating a high-performing and collaborative culture.
• Create communication strategies, training, and documentation that drive understanding and adoption of governance practices.
• Influence organizational change by championing data as a strategic asset and promoting data-driven behaviors.
• Provide executive-ready updates, risk assessments, and recommendations tied to enterprise data initiatives

Data Quality & Stewardship Leadership

• Establish data quality metrics, processes, and monitoring to ensure data is accurate, complete, and reliable.
• Partner with data stewards and business owners to resolve data quality issues and implement root-cause corrections.
• Lead programs focused on legacy data remediation, data lifecycle management, and golden record creation.
• Identify gaps and inefficiencies in onboarding and maintenance workflows; design solutions to enhance scalability and automation.
• Champion initiatives that reduce manual effort, improve cycle time, and enhance supplier digital experiences.

Cross-Functional Partnership & Influence

• Serve as the primary liaison between MDM and merchandising, supply chain, digital, finance, store operations, and vendor partners.
• Act as a key influencer across business and technology teams to promote governance adoption and accountability
• Communicate complex data issues in clear business terms; provide actionable recommendations grounded in analytics.
• Build influence and advocate for data quality as a strategic priority across all business functions.

Data Governance, Quality & Risk Management

• Develop a scalable governance operating model, including roles, responsibilities, data domains, and stewardship structures.
• Establish and enforce governance standards for item attributes, ensuring accuracy, completeness, and regulatory compliance.
• Monitor data quality through KPIs, dashboards, audits, and remediation processes for both legacy and active items.

• Evaluate new tools, capabilities, and best practices that enhance data governance maturity.

Required Qualifications

• 5+ years of experience in product data management, item setup, or related retail operations
• Experience with MDM/PIM Platforms (e.g. STIBO) and workflow driven approvals
• Proven experience developing working relationships and collaborating with cross-functional teams to improve data quality and efficiency
• Demonstrable ability to manage and prioritize multiple assignments and meet tight deadlines
• Ability to conceptualize complex quantitative analysis and build analytical models using Microsoft Excel and other tools/platforms (e.g. Tableau)
• Demonstrated experience with master data and/or data governance principles, including item onboarding processes and the use and interpretation of data quality tools

Preferred Qualifications

• Experience utilizing technical tools, such as: Tableau, IRI Unify, Numerator, SQL Assistant, VBA, Python, SAP, SAP BI, Teradata, Palantir Foundry, Oracle
• Self-motivation, entrepreneurial, high-energy individual who can easily function in a high demand, performance-driven environment
• Creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning
• Communicate effectively and succinctly, both verbally and in writing via Microsoft PowerPoint

Education

Bachelor's degree in Business, Merchandising, Supply Chain, or a related field required, or equivalent experience.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$66,330.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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We anticipate the application window for this opening will close on: 02/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.