Technical Writer

Job Title: Technical Writer
Location: Richmond, VA 23219 (Hybrid)
Duration: 5 Months
Interview: Phone or In-Person

Overview
We are seeking a highly skilled Technical Writer with proven experience developing clear, concise, and user-friendly documentation for complex technical products. This role is critical in ensuring technical information is communicated effectively to both internal and external stakeholders. The ideal candidate will support a cloud-based software development project currently in its initial phase and work closely with an Agile development team.

Important Notes

• Candidates must be able to work a hybrid schedule.

• Candidates must provide a writing sample at the time of submission, preferably a style guide or similar technical documentation.

• Do not submit candidates previously submitted to Technical Writer 3 (788332) they will not be considered.

Required Qualifications

• Bachelor s degree in English, Technical Communication, Computer Science, or a related field.

• Minimum of 5+ years of experience in technical writing, preferably in a government or technology environment.

• Expert in MS Word, Google Docs, Confluence, or similar documentation tools.

• Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.

• Experience with Git or other version control systems (contributor or read-only level) and documentation platforms such as GitBook or similar.

• Understanding of Scrum/Agile methodology.

• Familiarity with REST APIs, JSON, and software architecture concepts.

• Ability to read and understand code snippets.

• Excellent written and verbal communication skills with strong attention to detail.

• Experience creating, editing, and maintaining technical documentation such as manuals, user guides, and standard operating procedures (SOPs).

• Ability to interview subject matter experts (SMEs) and distill complex information into clear content.

Highly Desired Qualifications

• Experience with government documentation, standards, and accessibility compliance.

• Familiarity with diagramming tools (Lucidchart, Draw.io, etc.).

• Basic knowledge of programming languages or IT systems.

• Experience with UX writing.

• Knowledge of Markdown and HTML/CSS.

• Experience writing documentation for software products (SaaS, desktop, or mobile).

Duties and Responsibilities

• Translate complex technical concepts into clear, concise, and accessible language for technical and non-technical audiences.

• Manage multiple documentation projects and meet established deadlines.

• Collaborate with developers, product managers, and subject matter experts to produce documentation including user guides, API documentation, and release notes.

• Maintain strong version control and documentation review practices.

• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

• Develop a style guide for a software development project as part of this engagement.