Technical Writer

The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user-friendly documentation for complex technical products. This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders. The ideal candidate for this position will be able to develop documentation for a cloud-based software development project with the initial phase currently in progress.

Duties and Responsibilities

• Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
• Manage multiple documentation projects and meet established deadlines.
• Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
• Maintain strong version control and documentation review practices.
• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

• Skill	Required / Desired	Amount	of Experience

  Bachelor s degree in English, Technical Communication, Computer Science, or a related field.

  Required

  5

  Years

  Minimum of 5 + years of experience in technical writing, preferably in a government or technology environment.

  Required

  5

  Years

  Expert in the use of MS Word, Google Docs, Confluence, or similar tools.

  Required

  5

  Years

  Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals.

  Required

  5

  Years

  Experience with Git or other version control systems at the contributor or read only level and documentation platforms such as GitBook or similar.

  Required

  5

  Years

  Understanding of Scrum/Agile methodology.

  Required

  5

  Years

  Familiarity with REST APIs, JSON, and software architecture concepts.

  Required

  5

  Years

  Ability to read code snippets.

  Required

  5

  Years

  Excellent written and verbal communication skills, clarity and attention to detail in written products.

  Required

  5

  Years

  Experience creating, editing, and maintaining technical documentation including manuals, user guides, standard operating procedure, and etc.

  Required

  5

  Years

  Ability to interview subject matter experts (SMEs) and distill complex information.

  Required

  5

  Years

  Experience with government documentation and standards and accessibility compliance.

  Highly desired

  5

  Years

  Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.

  Highly desired

  5

  Years

  Basic knowledge of programming languages or IT systems.

  Highly desired

  5

  Years

  Experience with UX writing is highly desirable.

  Highly desired

  5

  Years

  Knowledge of programming languages, such as Markdown and HTML/CSS.

  Highly desired

  5

  Years

  Experience writing for software products. (SaaS, desktop, or mobile)

  Highly desired

  5

  Years