Product Owner 2

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America's Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America's Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it's like to work at "one of the best places to work in the metro Atlanta".

About this Position

Join our dynamic Marketing Digital Distribution team as a Product Owner and play a vital role in research, prioritizing product decisions, and guiding product strategy for several life insurance quoting applications. You'll create a shared understanding of current and future customer experiences while building and managing product roadmaps that deliver end-to-end connected experiences for Primerica agents, clients, and home office operations.

This position is responsible for overseeing all activities related to several Primerica life insurance quoting applications. You'll conduct research on competitor products and customer needs, work with several product delivery teams, and coordinate with various teams to deliver complete end-to-end user experiences integrated with other digital products and back-office processes that allow Primerica representatives to quickly and easily provide a personalized life insurance quote to their prospects and clients.

Responsibilities & Qualifications

Key Responsibilities

Strategic Product Leadership

• Support the life insurance quoting application strategic development by participating in ongoing maintenance of customer experience maps and product roadmaps
• Develop deep understanding of user experience mapping processes, including ecosystem mapping that supports the life insurance sales journey
• Work with internal teams and agents to develop ideal customer experiences incorporating functionality, convenience, personalization, ease of use, and flexibility
• Act as life insurance quoting system expert to deliver a best-in-class life insurance quoting application for Primerica representatives

Product Development & Collaboration

• Partner closely with stakeholders to create and maintain product roadmaps, epics, user stories, and use cases
• Communicate requirements effectively to cross-functional team members including software engineers, testers, UI developers, UX designers and IT security analysts
• Serve as subject matter expert regarding application business rules and functionality for integrated product teams operating within an agile Scrum process
• Manage key testing activities and system functionality validation prior to and post production promotes

Product Delivery

• Manage and maintain all requirements materials and traceability matrices throughout development lifecycle
• Articulate and communicate requirements clearly to product team members
  • Prioritize enhancements and manage release schedules working closely with development teams and project managers

• Ensure team productivity and focus on the delivery of digital product key value-added features and enhancements

Team Leadership & Collaboration

• Lead daily and weekly collaboration work sessions with product development teams
• Provide regular guidance, support, and decision-making assistance regarding product direction and prioritization
• Review and approve product team deliverables including requirements documentation, design, technical requirements, and training materials
• Provide stakeholder, internal business partners and management with actionable insights about supported digital products to enhance decision-making and prioritization

Stakeholder Engagement & Communication

• Plan and lead external stakeholder meetings with insurance agents to provide product updates, demos, and capture feedback
• Develop compelling, creative, and easy-to-understand approaches for communicating insights to stakeholders
• Bring visibility to experience gaps and integration opportunities across different customer touchpoints for supported digital products
• Partner with stakeholders, product owners, and associates across the enterprise to align strategies, priorities, and roadmaps

Market Research & Analysis

• Conduct customer research, market analysis, and competitor analysis for life insurance quoting solutions
• Gather and assess market requirements through competitive intelligence, emerging trends, and stakeholder feedback
• Collaborate with strategic design teams and cross-functional stakeholders to build experiences for field research and testing

Training & Support Management

• Own feedback processes and methods for receiving input from external users, support teams, and marketing
• Ensure comprehensive training and support materials are delivered with each product release
• Support training and knowledge sharing with internal support, marketing, and insurance agents
• Maintain and leverage product feedback to resolve issues and improve overall product based on value and priority

Required Qualifications

Education & Experience

• Bachelor's degree or equivalent professional experience
• 4-5 years of product owner experience, preferably in digital insurance applications and financial services industry
• Experience in Life Insurance or broader Insurance industry required
• Digital Product Owner experience with focus on web-based customer-facing applications on desktops, laptops and mobile phones

Technical Expertise

• Proficiency with Jira or similar application for agile project management and backlog management
• Strong problem-solving and analytical skills with data-driven approach
• Experience with life insurance quoting systems, rating engines, and policy administration platforms, preferred
• Knowledge of agile development methodologies and cross-functional team collaboration
• Intermediate or higher user for MS Office products (Word, Excel, PowerPoint)

Life Insurance Domain Knowledge

• Understanding of life insurance, particularly term life
• Knowledge of underwriting processes, risk assessment, and insurance rating methodologies
• Understanding of regulatory requirements for insurance applications (state insurance regulations, NAIC guidelines, compliance standards)
• Familiarity with life insurance quoting processes, needs analysis, and sales workflows
• Experience with insurance agent workflows and client application processes

Essential Skills

• Strong facilitation skills for meetings, workshops, and collaborative planning sessions
• Experience with customer research methodologies and user feedback collection
• Ability to translate complex insurance requirements and regulations into clear product specifications
• Track record of successful product launches and user adoption in regulated industries
• Understanding of user experience principles and customer-centered design approaches for insurance sales processes

Preferred Qualifications

• Experience with life insurance quoting platforms and policy administration systems

• Product management certifications (e.g., Certified Scrum Product Owner)
• Insurance industry certifications (LOMA, FLMI, CLU, ChFC, or state insurance licenses)
• Knowledge of insurance compliance and regulatory reporting requirements

The salary range for this position is $120k - $140k.

FLSA status:
This position is exempt (not eligible for overtime pay):
Yes

Our Benefits:

• Day one health, dental, and vision insurance
  
• 401(k) Plan with competitive employer match
  
• Vacation, sick, holiday and volunteer time off
  
• Life and disability insurance
  
• Flexible Spending Account & Health Savings Account
  
• Professional development
  
• Tuition reimbursement
  
• Company-sponsored social and philanthropy events
  

It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.

At Primerica, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.