Network Engineer 2 (Managed WiFi)

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary
The Network Engineer 2 is responsible for the configuration, remote installation, testing, and turn-up of network equipment for complex managed WiFi deployments, specifically in the hospitality and large public venue markets. Interfacing and supporting a variety of internal and external stakeholders, the Network Engineer 2 will work within a team environment to ensure the network deployment and installation meet the customer needs. Works with moderate guidance in own area of knowledge.

The role will be virtual within the U.S. with up to 25% travel.

Job Description

Responsibilities:

• Responsible for the configuration, remote installation, testing, and turn-up of network equipment for managed service deployments complying with company, brand, and industry standards.
• Coordinate and manage onsite technicians and contractors throughout the network deployment to uphold installation deadlines and ensure network installation is completed to the customer's satisfaction.
• Review designs of upcoming projects and work with internal teams to resolve any network design concerns.
• Maintain consistent, effective, and professional communication with internal and external customers and third-party vendors.
• Provide updates and support to appropriate stakeholders to keep them informed and aware of the status and progress of work activities and business issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime, as necessary.
• This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.
• Other duties and responsibilities as assigned.

Preferred Qualifications

• Experience troubleshooting or deploying large, complex WiFi Networks.
• Fundamental understanding of WiFi industry standards.
• 3-5 years of experience supporting or deploying managed networks experience in the hospitality or large public venue industry preferred.
• Hands on experience with one or more of the following OEMs HPE/Aruba, Ruckus, Juniper, Nomadix, Extreme Networks, Cisco Meraki.
• Hands on experience with one or more of the following: Firewalls, Switches, Access Points, Wireless Controllers
• Ability to work in a fast-paced environment and manage individual tasks.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills
Network Operations, Network Performance, Troubleshooting

Compensation
National Pay Range: $57,095.20 USD-$133,816.87 USD Illinois Pay Range: $60,663.65 USD - $117,758.85 USD Colorado Pay Range: $64,232.10 USD - $123,111.52 USD Hawaii Pay Range: $74,937.45 USD - $112,406.17 USD Washington DC Pay Range: $82,074.35 USD - $123,111.52 USD Maryland Pay Range: $67,800.55 USD - $123,111.52 USD Minnesota Pay Range: $64,232.10 USD - $112,406.17 USD New York Pay Range: $67,800.55 USD - $133,816.87 USD Washington Pay Range: $64,232.10 USD - $128,464.19 USD New Jersey Pay Range: $71,369.00 USD - $128,464.19 USD Vermont Pay Range: $67,800.55 USD - $107,053.50 USD Massachusetts Pay Range: $71,369.00 USD - $128,464.19 USD California Pay Range: $64,232.10 USD - $118,948.33

Comcast intends to offer the selected candidate base pay within the posted range for this role at the time of posting dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant's criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.