UX Researcher | Enterprise Platforms and Internal Tools
Hybrid in Minneapolis, MN, US • Posted 21 days ago • Updated 15 hours agoContract W2
Hybrid
Depends on Experience
Dahl Consulting
Fitment
Dice Job Match Score™
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Job Details
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Summary
Title: UX Researcher
Location: Minneapolis, MN- Hybrid, 2 days onsite per week
Job Type: Contract (12 months)
Compensation: $67-90 per hour (W2)
Industry: Retail
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About the Role
We are working on behalf of a large, complex enterprise organization that operates business-critical platforms supporting internal teams and operational partners. This organization builds and maintains data-driven systems that enable decision-making, operational execution, and internal productivity across multiple business domains.
We are seeking an experienced UX Researcher to support enterprise platforms and internal tools. This role is well-suited for a researcher who thrives in complex, process-driven environments and is comfortable navigating ambiguity while delivering actionable insights that influence product and design decisions.
Job Description
As a UX Researcher focused on enterprise products, you will lead research efforts that uncover user needs, workflows, and pain points for internal and B2B systems. You will partner closely with product managers, designers, engineers, and business stakeholders to shape product strategy and UX direction through rigorous, evidence-based research.
This role spans the full research lifecycle—from exploratory discovery to evaluative testing—and requires strong systems thinking, excellent communication skills, and the ability to translate complex business rules and workflows into clear insights. The ideal candidate is hands-on, methodologically strong, and capable of owning research independently while collaborating effectively within cross-functional teams.
Key Responsibilities
Qualifications
Required Qualifications:
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Location: Minneapolis, MN- Hybrid, 2 days onsite per week
Job Type: Contract (12 months)
Compensation: $67-90 per hour (W2)
Industry: Retail
---
About the Role
We are working on behalf of a large, complex enterprise organization that operates business-critical platforms supporting internal teams and operational partners. This organization builds and maintains data-driven systems that enable decision-making, operational execution, and internal productivity across multiple business domains.
We are seeking an experienced UX Researcher to support enterprise platforms and internal tools. This role is well-suited for a researcher who thrives in complex, process-driven environments and is comfortable navigating ambiguity while delivering actionable insights that influence product and design decisions.
As a UX Researcher focused on enterprise products, you will lead research efforts that uncover user needs, workflows, and pain points for internal and B2B systems. You will partner closely with product managers, designers, engineers, and business stakeholders to shape product strategy and UX direction through rigorous, evidence-based research.
This role spans the full research lifecycle—from exploratory discovery to evaluative testing—and requires strong systems thinking, excellent communication skills, and the ability to translate complex business rules and workflows into clear insights. The ideal candidate is hands-on, methodologically strong, and capable of owning research independently while collaborating effectively within cross-functional teams.
Key Responsibilities
- Lead and execute end-to-end UX research across discovery, concept validation, and evaluative phases for enterprise products
- Partner closely with product managers, designers, engineers, and business stakeholders to define research questions aligned to product goals, business outcomes, and key performance indicators
- Plan and conduct qualitative and quantitative research using methods such as contextual interviews, journey mapping, usability testing, surveys, and data analysis
- Investigate complex workflows, operational processes, and data-rich systems to identify user needs, pain points, and opportunities
- Synthesize research findings into clear, actionable insights, frameworks, and narratives that inform product and design decisions
- Clearly articulate objectives, parameters, constraints, trade-offs, and implications of research findings
- Advocate for user-centered decision-making while balancing business, technical, and operational considerations
- Navigate ambiguous and evolving problem spaces in fast-moving, iterative development environments
- Contribute to a culture of evidence-based, human-centered practice across UX, product, and engineering teams
Required Qualifications:
- 4+ years of experience as a UX Researcher supporting enterprise software, internal tools, or B2B platforms
- Strong experience researching complex workflows, data-rich interfaces, and process-driven systems
- Proficiency in a wide range of qualitative and quantitative research methods and a strong understanding of when to apply each
- Demonstrated ability to collaborate effectively with designers, product managers, engineers, and business stakeholders
- Strong portfolio or case studies that showcase enterprise research work, problem framing, insight generation, and impact on product decisions
- Ability to work independently as a contractor, delivering high-quality research outcomes with minimal supervision and escalating when appropriate
- Excellent communication skills, with the ability to clearly convey insights, implications, and recommendations
- Experience researching systems that support store operations, supply chain, finance, HR, or other enterprise domains
- Strong skills in research synthesis, sensemaking, and storytelling for cross-functional audiences
- Experience working in agile or iterative product development environments
- Experience collaborating with distributed or cross-location teams
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: https://www.dahlconsulting.com/benefits-w2fta/.
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10109792
- Position Id: 28889
- Posted 21 days ago
Company Info
Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.
The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.
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