UX/Product Designer

Duration: 10+ Months with possible extension or conversion.
Contract Type: W2 Contract

Role summary

Seeking a Senior UX Designer to lead end-to-end product design for GenAI-powered experiences, translating complex model capabilities into simple, trustworthy workflows. You ll partner closely with Product, Engineering, Research, Data Science/ML, and Risk/Legal to deliver usable, accessible, and governable user experiences across web and/or enterprise platforms.

What you ll do (responsibilities)

• Own UX for key Zora AI product areas: discovery definition design validation launch iteration.
• Translate product strategy and model capabilities into user journeys, information architecture, and interaction patterns.
• Design AI-specific experiences: prompt/input patterns, outputs, citations/provenance, feedback loops, error states, and safe fallback behaviors.
• Create wireframes, prototypes, and high-fidelity designs in a scalable system (components, patterns, tokens).
• Lead and/or partner on user research (concept tests, usability, diary studies) and synthesize insights into design decisions.
• Define and measure UX success metrics (task success, time-on-task, comprehension, trust, adoption, deflection).
• Collaborate with ML/engineering to align on model constraints, latency, confidence, and evaluation signals that impact UX.
• Ensure experiences meet accessibility (WCAG) and enterprise requirements (security, permissions, auditability).
• Contribute to and evolve the design system and content standards (UX writing for AI, tone, disclaimers).
• Manage the UX team s work and mentor UX designers on the team and elevate design quality via critiques, coaching, and pragmatic craft standards.

What you ll need (required qualifications)

• 6 10+ years of UX/Product Design experience delivering shipped digital products.
• Strong portfolio demonstration