Software Asset Specialist

Job Description

• 6+ years of experience in IT Asset Management (ITAM).
• Minimum 3+ year of demonstrated experience in Software Asset Management (SAM) , including remediation, software data analysis, and compliance metrics.

• Support projects related to maturing, enhancing, auditing, and modifying the SAM program through data collection, documentation, and process efficiencies.
• Assist in developing processes and procedures to automate the collection, storage, and reporting of software data, including SOPs and WIs.
• Collaborate with IT teams regarding SAM-related data sources, discovery tools, APIs, and integrations.
• Maintain databases containing software assets, licenses, warranties, services, and lease agreements.
• Track and report on software asset data; analyze trends; create dashboards showing KPIs, compliance insights, and financial optimization opportunities.
• Support lifecycle management of software assets, validate discovery data, and perform reconciliation and audits.
• Provide licensing support, contribute to license metric design, and support SAM tool administration and data maintenance.
• Track software compliance issues, support remediation, prepare audit documentation, and generate compliance and usage reports.
• Support stakeholders across application leadership, security, engineering, enterprise architecture, vendor management, finance, contracting, and general end users.
• Encourage continuous improvement through innovation, best practice adoption, and knowledge sharing.
• Participate in ongoing training and development; identify opportunities to optimize underutilized IT assets.

Required Experience

• 6+ years of experience in IT Asset Management (ITAM).
• Experience writing ITAM standards and processes.
• Proven experience successfully delivering a complex ITAM project on time.
• Excellent written and verbal communication skills, including experience preparing and delivering presentations to large audiences and all organizational levels.
• Demonstrated advanced analytical skills.
• Advanced reporting skills with evidence of performance metrics, financial analysis, capacity reporting, SMART goals, and automation/efficiency improvements.
• Strong collaboration, facilitation, negotiation, and problem solving skills across all organizational levels.
• Ability to lead group problem solving with minimal direction.
• Ability to independently multi-task, prioritize, and complete multiple daily objectives.
• Ability to explain technical concepts to non technical stakeholders
• Experience with ServiceNow HAM Pro / SAM Pro including administration, maintenance, compliance, and asset management.
• Experience within the Healthcare Industry.

Thanks & regards,