Technical Writer

RESPONSIBILITIES:
Kforce has a client in Warren, MI that is seeking a Technical Writer. This is an exciting opportunity to work in a dynamic environment, with future global projects, actively managing customer literature content and improving quality, and helping to build the best vehicles in the industry.

Responsibilities:
* Develop, author, and proofread customer literature (owner's manual) information
* Author and manage customer literature content in our client's content management system
* Research content using technical product information, fact sheets, and communicating with engineering subject matter experts
* Ensure customer literature accurately incorporates feedback received from engineering, marketing, and customer literature team members
* Work with safety, legal, and regulatory coordinator to identify required safety, legal, and regulatory text
* Work with proofer/editor to ensure the text meets requirements of the company's global writing style guidelines
* Perform on-vehicle, bench, and virtual validations to verify correct vehicle content and review findings with engineering and customer literature team when necessary
* Perform additional authoring, data coordination, composition, or other support tasks as needed
* Maintain business records and documentation for changes and/or updates to customer literature text and ensure this information remains accessible per record retention policy

REQUIREMENTS:
* Bachelor's degree in related discipline or equivalent technical experience
* Proficient with Microsoft Office
* Technical writing experience and strong command of the English language
* Ability to multi-task and manage multiple initiatives without direct supervision
* Strong organizational skills and attention to detail
* Strong time management skills and the ability to work in a production-based environment with adherence to strict delivery schedule timing
* Ability to clearly communicate complex subject matter - both orally and written
* Self-starter with strong interpersonal skills and ability to work effectively and harmoniously with others
* Innovative mindset
* Ability to work efficiently and effectively in both virtual and in-person work environments
* Ability to demonstrate GM's cultural behaviors (Win with Integrity, Commit to Customers, Innovate and Embrace Change, Speak Fearlessly, Move with Urgency, Be Inclusive, Lead as One Team, and Own the Outcome)
* Ability to navigate in a global environment, understanding diversity, equity, and inclusion

Preferred Qualifications:
* Automotive knowledge
* Experience authoring automotive-related customer literature
* XML authoring experience
* Project management experience
* Experience with GM's Global Service Authoring (GSA) or other content management systems

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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