Workforce Management Senior Analyst

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Workforce Management Senior Analyst at Gainwell, you will support enterprise workforce planning, staffing alignment, and labor utilization activities across Gainwell's project portfolio. This role partners with account leaders, delivery teams, functional organizations, and project stakeholders to align workforce supply with forecasted demand and business priorities. You will leverage workforce data, forecasting insights, and operational metrics to support staffing decisions, resource allocation, fulfillment strategies, and continuous improvement initiatives.

Your role in our mission

When joining Gainwell, you will:

• Support workforce planning, staffing alignment, forecasting, and resource management activities across accounts, functional teams, and project delivery organizations.
• Analyze workforce demand, staffing projections, utilization, billability, and resource allocation to provide actionable insights and recommendations.
• Identify staffing gaps, fulfillment risks, and resource constraints; partner with leaders to implement solutions that support operational and delivery objectives.
• Collaborate with cross-functional teams, account stakeholders, and supplier partners to align workforce supply with business demand and staffing priorities.
• Support workforce reporting, dashboards, and performance metrics to enhance visibility, decision-making, and workforce governance.
• Drive continuous improvement initiatives focused on forecasting accuracy, resource optimization, staffing efficiency, and operational effectiveness.

What we're looking for

• 6+ years of experience in workforce management, resource planning, project management, delivery operations, or related business disciplines.
• Experience supporting forecasting, staffing, labor utilization, resource allocation, and workforce planning activities in a complex operational environment.
• Strong analytical and problem-solving skills with the ability to interpret workforce data, identify trends, assess risks, and provide actionable recommendations.
• Excellent organizational, communication, and stakeholder management skills, with the ability to manage multiple priorities and collaborate across cross-functional teams.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and PivotTables, with experience supporting workforce reporting, staffing plans, and resource models.

What you should expect in this role

• Fully remote work environment supporting workforce planning and resource management activities across multiple locations and time zones.
• Fully remote options from most US locations and territories
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• This posting is intended for pipelining. This is a developing position therefore the job description is subject to change.

#LI-HC1

#LI- Worforce Management

The pay range for this position is $69,400 - $99,200 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.