Field Engineer/Customer Engineer

Norcross, GA, US • Posted 60+ days ago • Updated 10 hours ago

Contract W2

On-site

$33 - $37/hr

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

IT Infrastructure
Managed Services
Collaboration
Standard Operating Procedure
SOP
Customer Satisfaction
Point Of Sale
Printers
Tablet
Cabling
IMAC
Preventive Maintenance
Customer Service
Technical Support
Field Service
Project Management
Incident Management
Problem Management
Change Management
Knowledge Management
MDF
IPS
Network
Laptop
Thin Client
VoIP
Health Insurance
Life Insurance
Insurance
Legal
Taxes
SAP BASIS
Screening
Recruiting
Material Requirements Planning

Summary

IT Project Coordinator/Customer Engineer / Onsite / Dallas Texas
Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Dallas, they are looking to hire an IT Project Coordinator/Customer Engineer on a Contract basis.

Contract Duration: 6 Month Contract (Potential for extension or conversion)

70-80% travel (both in state and out of state) is required for on-site installations at client locations. There will be mileage reimbursement for the travel.

Required Skills & Experience

Coordinator for IT Projects at assigned location(s)
Single Point of Contact (SPOC) in all matters of Technology at assigned location(s)
Collaborate and Coordinate with Clients, Vendors, and Project Management Teams as needed.
Ensure that all Site standards are met via Standard Operating Procedures (SOP) and methodology
Perform quality work on all deliverables including deployment and network activities
Ensure customer satisfaction
Ability to install and deploy all field technologies. (POS, Desktop, Label Printers, Office Printers, Kiosks, Tablets, Cabling, and smart hands for Network Equipment).
IMAC Services. Perform installation, move, add, and Change for all Supported Equipment at assigned location(s)
Performs general preventative maintenance tasks on computers, laptops and any other authorized peripheral equipment

Daily Responsibilities

Face-to-face customer service experience
Proven IT Support and Field Service experience (7+ YoE)
Project Management knowledge, Experience in : Incident Management, Problem Management, Change Management, Knowledge Management
Proficient in network topology, familiar with rack and stack (Datacenter, IDF / MDF closets), minor config with assistance (assign IPs and verify network connectivity)
Proficient with workplace deployment activities; desktop, monitor, docking station, PC/ Laptop / Thin client and peripherals, VoIP
Ability to work efficiently as an individual and lead small or large team as required

You will receive the following benefits:

Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k) including match with pre and post-tax options
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 801608
Posted 30+ days ago

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