Job title: Epic Ambulatory Senior Analyst
Location: Remote
Job type: Full time
Interview: Video
Role Overview
The Epic Ambulatory Senior Analyst is responsible for leading the configuration, optimization, and support of Epic Ambulatory clinical workflows. This role focuses on improving outpatient clinical operations, provider efficiency, and patient care workflows by collaborating closely with clinicians, practice managers, and IT teams.
Experience Range
- 6 10+ years of Epic experience with strong Ambulatory focus
Key Responsibilities
- Lead build and configuration of Epic Ambulatory module features and workflows
- Configure and support:
o Provider workflows, visit navigator, order management, and in-basket workflows
o Scheduling and appointment workflows in coordination with Cadence
o Clinical documentation, orders, and results review workflows
- Troubleshoot and resolve complex Ambulatory production issues (L2/L3)
- Support system upgrades, enhancements, and go-live activities
- Collaborate with:
o Cadence, MyChart, and Inpatient teams
o Physicians, nurses, and clinical staff
- Ensure configurations align with:
o Clinical best practices and regulatory standards
- Participate in workflow design, optimization, and system improvements
- Mentor junior analysts and provide design guidance
Must-Have Skills (Screening Mandatory)
Epic Ambulatory Expertise
- Strong hands-on experience with Epic Ambulatory configuration and support
- Experience handling:
o Provider workflows (visit navigator, documentation)
o Orders, results, and clinical workflows
o In-basket messaging and task management
________________________________________
Epic Certification
- Epic Ambulatory Certification (Mandatory)
Clinical Workflow Knowledge
o Outpatient clinical workflows
o Physician and nursing operational processes
- Ability to translate clinical requirements into system design
Implementation & Support Experience
o Build + Run (Implementation + Production Support)
o Handling L2/L3 tickets
o Enhancements and workflow optimization
Stakeholder Management
o Physicians and clinical staff
o Business and operations teams
- Strong communication and requireement gathering skills
Tools & Functional Skills
o Epic Hyperspace / Hyperdrive
o Ticketing tools (ServiceNow or similar)
- Strong documentation and troubleshooting skills
Good-to-Have Skills (Nice to Screen)
o Cadence (Scheduling), MyChart, or Inpatient integrations
o In-basket workflows optimization and provider efficiency programs
o Clinical decision support tools (SmartForms, SmartSets, Order Sets)
o Large-scale go-lives or optimization initiatives
o Additional Epic modules (Cadence, Orders, MyChart, etc.)
o US healthcare provider environments
- Offshore / global delivery experience
Never miss an opportunity! Create an alert based on the job you applied for.
