The Senior Vendor Relationship Manager will be responsible for supporting the end-to-end process of engaging, contracting, and managing relationships with both IP contributors and calculation agents. This role is critical in ensuring that commercial terms, and ongoing business objectives are met, while maintaining compliance and supporting Product Management with strategic insights.
Key Responsibilities IP Contributors - Collaborate with Sales, New Product, and Product Management teams to define commercial terms and clarify the nature of IP being acquired (methodology IP, ongoing data inputs, trademark usage rights, or combinations thereof).
- Work closely with Governance to facilitate thorough due diligence reviews of potential IP contributors.
- Lead the contracting process from negotiation of business terms to execution, ensuring alignment with business objectives.
- Maintain a comprehensive inventory of contracts, commercial terms, licensed downstream products, and associated P/L views of indexes tied to IP contributors for Product Management use.
- Proactively alert Product Management to upcoming contract renewals and end dates, partnering to develop forward-looking contracting strategies.
Calculation Agents - Maintain regular dialogue with calculation agents to understand their capabilities and capacity to support decisions on Nasdaq's engagement.
- Collect requirements from New Product and Product Management teams regarding new calculations to be outsourced and facilitate selection of suitable calculation agents.
- Engage calculation agents to obtain price quotes and negotiate pricing as needed.
- Secure operational fit sign-off from New Product and commercial approval from Product Management before proceeding with engagements.
- Lead the contracting process through negotiation and execution, ensuring business terms reflect outlined objectives.
- Manage vendor SLA compliance, address performance issues, and ensure operational standards are consistently met.
- Coordinate with Governance for due diligence reviews of new calculation agents.
- Keep an updated inventory of contracts, commercial terms, licensed downstream products, and associated P/L views of indexes tied to calculation agents for Product Management.
- Notify Product Management of upcoming contract renewals and end dates, collaborating on future contracting strategies.
Qualifications - Extensive experience leading complex contract negotiations and data management, preferably in financial services domains.
- Strong stakeholder management and communication skills.
- Highly detail-oriented, with expertise in maintaining accurate contract inventories and tracking key milestones to support proactive decision-making.
- Solid understanding of governance frameworks and due diligence processes.
- Proven ability to work cross-functionally with Sales, Product Management, and Governance to drive alignment and achieve business objectives.
Skills Needed: - Expertise in negotiation and relationship management, with a proven ability to build long-term partnerships and navigate sensitive relationship dynamics to achieve successful outcomes.
- Strong customer-service orientation with the ability to cultivate trust and credibility across internal teams and external vendors.
- Excellent communication, interpersonal, and presentation skills, with the ability to clearly convey complex concepts and influence stakeholders at all organizational levels.
- Demonstrated success in establishing and growing strong working relationships with team members, senior leadership, and cross-functional partners.
- Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced, collaborative environment.
- Highly detail-oriented with the ability to analyze process data, recognize patterns, and translate insights into informed solutions.
- Strong analytical and strategic thinking abilities, leveraging creative problem-solving and internal/external partnerships to drive business outcomes.
- Demonstrated leadership presence with the ability to navigate across all levels of the Index organization to align teams and drive initiatives forward.
- Skilled at leading cross-functional efforts with Sales, Product Management, Governance, and other supporting groups to achieve shared objectives.
- Flexibility and adaptability to operate effectively amid shifting priorities, emerging business needs, and evolving vendor landscapes.
- Proven ability to juggle multiple projects while maintaining high standards of quality, collaboration, and delivery.
Education, Certification and Experience: - 8+ years of professional experience in vendor management.
- Bachelor's degree in finance or related field.
- Proficiency with data analysis tools such as Tableau.
- Strong proficiency in the Microsoft Office tools.
- Knowledge of and experience applying industry best practices.
Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
What We Offer We're proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq's overall success.
In addition to base salary, Nasdaq offers significant other compensation (annual boncommissions and equity), benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq's programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
- Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
- Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
- Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page
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