Customer Delivery Engineering Technical Leader
Durham, NC, US • Posted 2 days ago • Updated 1 day ago
GDH
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Job Details
Skills
Summary
Role Summary
A technical leadership role focusing on customer delivery of advanced networking solutions. This position requires hands-on expertise with Cisco technologies, including network provisioning, assurance, and operations. The role involves leading deployment, troubleshooting, and maintenance activities to ensure optimal system performance and client satisfaction within a collaborative, onsite environment.
Responsibilities
- Lead end-to-end deployment and configuration of Cisco DNA Center (DNAC) and Catalyst switches.
- Manage provisioning, assurance, and maintenance tasks within Cisco DNAC platform.
- Implement and troubleshoot Software Defined Access (SDA) components, including LISP, micro-segmentation, and DNAC/ISE integration.
- Design, deploy, and support Catalyst 9000 series switches, such as 9200-CX, 9300, 9500, and 9600 models.
- Configure and troubleshoot IPv4/IPv6 routing protocols including BGP, IS-IS, and OSPF.
- Collaborate with clients and internal teams to resolve network issues promptly and efficiently.
- Document network configurations, processes, and troubleshooting procedures accurately.
- Maintain up-to-date knowledge of Cisco networking products and solutions to inform best practices.
- Provide technical guidance and mentorship to junior team members.
- Support ongoing network optimization efforts to improve scalability and security.
Qualifications
- Minimum of 2 years' hands-on experience with Cisco DNA Center (DNAC) provisioning and operations.
- Proven expertise with Catalyst 9000 switch family deployment and troubleshooting.
- Strong knowledge of IPv4 and IPv6 routing protocols, particularly BGP, IS-IS, and OSPF.
- Experience with Software Defined Access (SDA), LISP, and DNAC/ISE integration.
- Ability to troubleshoot complex network environments and implement solutions efficiently.
- Excellent communication and problem-solving skills.
- Availability to work onsite in a collaborative environment.
- Must be legally authorized to work in the United States without employer sponsorship, now or in the future.
- Relevant Cisco certifications are preferred but not mandatory.
- Ability to adapt to evolving technologies and process changes.
Publishing Pay Range: $70.00 - $72.00 Hourly
This position is based in office and requires employee to work on-site.
- Dice Id: 10112156
- Position Id: 111916
- Posted 2 days ago
Company Info
GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.
GDH Benefits
GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.
GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.
Please visit GDH's website for notice of collection for California applicants.
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