Software Engineer II - Office Suite Shared Experiences

Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and build what's next. In the Office Suite Shared Experiences (OSSE) organization, we build large-scale data and service infrastructure that powers critical Office and Copilot experiences used by millions each day.

We are seeking a Software Engineer II who is excited about building scalable data pipelines, high-reliability shared services, and AI-driven engineering and insight tools. This role blends service engineering, data engineering, and applied AI/LLM work, giving you opportunities to shape customer-facing experiences and internal developer productivity.

Our culture values inclusion, technical excellence, curiosity, and a growth mindset-principles emphasized across Microsoft job design guidance.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Software Engineer II, you will:

Build & Deliver

• Design and implement high-scale data pipelines (batch + streaming) and shared, multi-tenant services used across Office.
• Ship clean, maintainable, well-tested code in languages such as C#, Python, Java, C++, or TypeScript/JavaScript.
• Develop robust observability (Metrics, Events, Logs, Traces) to ensure system health and strong reliability.

Operate & Improve

• Serve as a Designated Responsible Individual (DRI) on a rotational basis to monitor, troubleshoot, and mitigate service issues.
• Contribute to post-incident analysis, service improvements, and operational maturity aligned with expectations for engineers at this career stage.

AI, Insights & Experimentation

• Build prototypes and production services using LLMs (Large Language Models), agents, and ML workflows to surface insights, automate triage, and improve developer/feature efficiency.
• Partner with PM, Applied Science, Data Science, and partner engineering teams to define data instrumentation, insights, and intelligence experiences.

Collaboration & Culture

• Work across Office and Copilot organizations to align system architecture and shared investments.

Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science or related field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 2+ years experience building cloud services, distributed systems, or data pipelines.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 3+ years experience in business analytics, data science, software development, data modeling, or data engineering
  • OR Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 5+ years experience in business analytics, data science, software development, data modeling, or data engineering
  • OR equivalent experience.
• Experience with large-scale data processing, distributed systems, and backend service development.
• Familiarity with observability frameworks and MELT (Metrics, Events, Logs, Traces) instrumentation.
• Experience designing or integrating LLM/agentic workflows (RAG, tool/function calling, orchestration).
• Comfort with Jupyter for exploration and insight generation.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.