Javen Technologies, Inc
Javen Technologies, Inc

IAM Operations Lead

Chicago, IL, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
On-site
Depends on Experience
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Fitment

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Job Details

Skills

  • IAM
  • Identity & Access Management
  • Operations
  • Administration
  • Incident Management
  • Audit
  • Compliance

Summary

Job Description:

To lead the IAM Operations team in all day-to-day responsibilities fulfilling access requests, audit/compliance requests, troubleshooting incidents related to access, and providing strong customer service to end users and role owners.

Subject matter expert in all IAM processes and technologies and collaborate with partners across the enterprise to drive operational efficiency.

Lead a team of IAM administrators including hiring, budgeting, scheduling, training, and performance management. Point of Contact for all IAM support inquiries and escalations.

Manage a ticket queue by prioritizing, assigning, and following up according to established SLO s.

Coordinate and facilitate fulfillment of all Compliance and Audit requests, adhering to established deadlines. Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization.

Collaborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform. Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes.

Create, update, and maintain documentation of IAM procedures and processes. Must have outstanding communication (verbal, written, and listening) and customer service skills.

Familiarity with IAM and IT security controls, protocols, and best practices. Ability to interact with all levels of management.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10334594
  • Position Id: 9059089
  • Posted 7 hours ago

Company Info

About Javen Technologies, Inc

Javen Technologies is a global information technology company providing consulting, and outsourcing services. Our global delivery model, innovative approach, and industry knowledge allow us to provide cost-effective services that enable our clients to enhance business performance through technology. Javen Technologies is firmly committed to keeping our client success as priority number one. The key to our successful track record is our dedication to information technology services and the strong partnerships we’ve built with our clients. We aim to deliver excellence through our people, knowledge, and methodologies.

We specialize in Web Technologies, IoT, Cloud, MOBILE, UI/UX, ML/AI, ERP, CRM, Data Warehousing, BIG Data, and System Integration.

Javen Technologies has the expertise and capacity to deliver top-quality technology solutions globally, and a proven track record of helping our clients transform their businesses giving them a competitive edge in today’s ever-changing marketplace.

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Chidanand Dubbanaboina

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