Technical Writer

About US:
Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.

Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!

Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement.

Job Summary:
Tryfacta is seeking a Technical Writer for our client in Lawrenceville, GA. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Job Summary

We are seeking a detail-oriented Technical Writer to document IT processes, standards, and internal applications. This role involves creating clear, structured, and user-friendly documentation for both technical and non-technical audiences. The Technical Writer will collaborate closely with subject matter experts, project teams, and stakeholders to ensure high-quality, consistent, and accessible documentation aligned with organizational standards.

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Key Responsibilities

• Collaborate with leadership, project teams, and end users to identify documentation requirements.
• Analyze IT projects and user needs to determine appropriate documentation formats, scope, and delivery methods.
• Gather, interpret, and validate technical information through stakeholder interviews and research.
• Create, edit, and maintain documentation such as:
  • SOPs and standards
  • User guides and manuals
  • Technical specifications
  • Training materials
  • Policies, proposals, and forms
• Tailor content to suit technical and non-technical audiences.
• Develop visual aids (flowcharts, diagrams, charts) to enhance understanding.
• Ensure documentation accuracy, consistency, and alignment with system updates.
• Establish and maintain documentation standards, templates, and best practices.
• Review and edit content created by others for clarity and quality.
• Recommend improvements to documentation tools, processes, and workflows.
• Provide guidance/training on documentation standards where required.

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Minimum Qualifications

• Bachelor''s degree in English, Communications, Journalism, Technical Writing, or a related field (or equivalent experience).
• Minimum 2 years of professional technical writing experience.

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Preferred Qualifications

• 4+ years of technical writing experience.
• Experience documenting SOPs, technical processes, and software instructions.
• Familiarity with topic-based writing methodologies (e.g., Information Mapping).
• Knowledge of documentation standards such as the Microsoft Writing Style Guide.
• Strong ability to translate complex technical content into user-friendly language.
• Proficiency in Microsoft Office (Word, Visio, Excel, PowerPoint).
• Expertise in document formatting, templates, and structured writing techniques.

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Key Skills

• Excellent writing, editing, and proofreading skills.
• Strong attention to detail and organizational abilities.
• Effective communication and stakeholder management skills.
• Strong interviewing and research capabilities.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Team collaboration and independent working capabilities.

Tryfacta is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.