Field Service Technician

Our client is looking for a Field Service Technician for a 3-month contract in Atkinson, WI 53538.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 3 months

Required Skills & Experience

• 1-2 years of experience in field services dispatch requiring travel and hands-on experience with laptop, desktop, and printer repair.
• Fuji, Lenovo, Lexmark, etc. certifications and experience.
• Experience with Lexmark printer break-fix and equipment installs, and HP, Dell, and Lenovo.

• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• Active driver's license.
• CompTIA A+

• Strong knowledge of printers, computer hardware, and software.
• Demonstrated troubleshooting and problem-solving skills.
• Excellent communication, professionalism, and customer service skills.
• Ability to manage multiple priorities and work independently or collaboratively.
• Ability to lift up to 50 lbs.

What You Will Be Doing

• Diagnose and resolve issues with printers, kiosks, and POS systems.
• Install, configure, and maintain hardware and software.
• Perform routine maintenance to optimize equipment performance and reliability.
• Provide clear technical support to customers onsite and by phone.
• Maintain accurate service documentation and meet quality and compliance standards.