Facilities Coordinator II

RESPONSIBILITIES:
Kforce has a client in Phoenix, AZ that is seeking a Facilities Coordinator II.

Responsibilities:
* Manage full lifecycle of work orders from dispatch through completion, including escalations
* Serve as primary point of contact for assigned locations, vendors, and internal stakeholders
* Ensure SLA compliance and follow up on overdue or stalled work orders
* Utilize ticketing/CMMS systems to troubleshoot and dispatch for equipment issues (e.g., refrigeration, HVAC, lighting)
* Coordinate with landlords and contractors on warranty and lease-related repairs
* Partner with internal teams (e.g., Lease Administration, Construction, Legal) to resolve compliance issues
* Support Risk Management on safety-related repairs and hazard mitigation
* Oversee preventive maintenance and maintain accurate records (location notes, trade assignments, responsibilities)
* Create purchase orders for capital replacements and assist with equipment procurement
* Analyze work order trends, repeat issues, and cost drivers
* Support onboarding and guidance for junior coordinators
* Contribute to process improvements, workflow optimization, and issue tracking

Highlights:
* Purpose-driven brand: Be part of a company focused on health, wellness, and delivering a strong in-store experience customers genuinely value
* Growth = opportunity: Join a growing organization with room for career development and internal mobility
* Highly collaborative: Work cross-functionally with store teams, vendors, and internal partners-never siloed.
* Ownership + autonomy: Trusted to manage your workload, handle escalations, and drive issues through to resolution
* Strong culture, very low turnover
* Great benefit including store discount

REQUIREMENTS:
* High School diploma/GED or equivalent; Additional coursework or certifications preferred
* 2-4 years of facilities, dispatch, service coordinator, or related experience.
* Strong understanding of service trades (Refrigeration, HVAC, plumbing, electrical, etc)
* Strong verbal and written communication skills, problem-solving and decision-making skills, and ability to work on cross-functional teams
* Knowledge of principles and practices of organization, planning, records management and general administration
* Experience with Microsoft Office Suite and CMMS platforms
* Ability to manage multiple priorities with minimal supervision

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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