Import/Export Administration Coordinator
Full Time
No Travel Required
Remote
Depends on Experience
Siro Clinpharm Pvt Ltd
Fitment
Dice Job Match Score™
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Job Details
Skills
- Import/Export Operations
- GTM (Global Trade Management)
- Customs Clearance
- Shipping Documentation
- Shipment Monitoring
- Microsoft Excel
- Incident Management
- SOP
- Process Documentation
- Shipment Tracking
Summary
Job title: Import/Export Administration Coordinator
Experience: 7+ yrs
ACCOUNTABILITIES:
- Create Import and Export shipments in GTM based on documents received and trade data provided by Import/Export Specialist.
- Monitor key shipment status including customs cleared, delivered, proof of delivery (POD) received, and temperature data received.
- Follow up with brokers/couriers as needed and update shipping log to reflect the latest status.
- Use a standardized checklist to ensure all required documents (e.g., CI/PL, permits, licenses, CoA, temperature data, etc.) are collected and uploaded to GTM
- Add new partner data into GTM (e.g., Shipper, Consignee, Broker, Sites)
- Run monthly reports from GTM (e.g., shipments by drug program/study, vendor, lane, country).
- Monitor the team/group Outlook inbox for new shipment requests and other inquiries.
- Log new shipment requests into GTM and/or the shipment request log according to defined procedures.
- Send standardized acknowledgement and status emails to requestors using agreed templates.
- Maintain an incidents log for shipment issues (e.g., broker/courier errors, customs holds, documentation errors, temperature excursions).
- Assist with creating new business process documents and work instructions related to global import/export operations.
- Update and maintain existing business process documents based on input from subject matter experts.
CORE Element:
- Strong attention to detail and ability to execute consistently using checklists and defined procedures.
- Strong Microsoft Excel skills (e.g., managing trackers/logs, filters/sorts; pivot tables preferred).
- Strong written communication skills for customer-facing email updates using templates.
- Ability to prioritize multiple shipment requests and maintain accurate, up-to-date logs in a remote work environment.
- Must be able to handle evolving tasks while maintaining high quality results.
- Must be able to recognize potential conflicts and escalate when necessary.
Interested candidates can share their CV on
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91163707
- Position Id: 9128481
- Posted 7 hours ago
Company Info
Founded in 1996 as the SIRO Research Foundation and incorporated in 2000 as SIRO Clinpharm Private Limited, SIRO brings over two decades of exceptional project management expertise to the table. From pioneering proof-of-concept trials to managing complex, multinational studies involving rare diseases, stringent protocols, and accelerated timelines, SIRO has consistently delivered with precision and reliability. Our win-win philosophy drives us to ensure success for every client. Today, SIRO stands as a leading provider of drug development and discovery solutions, offering a diverse and innovative suite of CRO services to global biotech, pharmaceutical, medical device, and academic institutions. To better serve our clients’ evolving needs, we have strategically reorganized into three specialized entities: SIRO Clintech, SIRO Medical Writing, and SIRO Clinpharm, which continues to offer specialized FSP services.
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