* Experience building, deploying, or supporting agent-based AI solutions.
* Exposure to GenAI, chatbots, or customer experience platforms.
**Overall Profile: Looking for a DevOps Engineer with strong Google Cloud Platform and pipeline expertise, complemented by experience in AI agents, CXAS, Dialogflow, or other agentic AI technologies.
Experience level : 8+ years
* AWS Expertise: 5+ years of hands-on experience with AWS services, specifically EKS, VPC, IAM, ECR, and Load Balancers
* Kubernetes: Strong proficiency in Kubernetes architecture, administration, and troubleshooting
* Istio Service Mesh: Practical experience installing and configuring Istio on Kubernetes/EKS
* GitLab CI/CD: Proven experience building and maintaining GitLab pipelines with multi-stage deployments
* Infrastructure as Code: Proficiency with Terraform
* Containerization: Expert knowledge of Docker and container best practices
* Scripting: Strong scripting skills in Bash, Python
* Networking: Solid understanding of networking concepts, DNS, load balancing, and security groups
* Flexible to support the release schedule/time
* Gemini Enterprise (GECX) knowledge and work experience in Contact Center IVR space is preferred
*Existing/ex-Charter contractors/FTE needs 6 months cooling period as per SoW.
*Add LinkedIn profile in the resume for better pre-screening (with candidate consent)
*4 days/week in client office is mandatory. Remote is not an option. Flexible to work during offshore overlapping hours in the morning
Years of Experience: 8+ Years of Experience
