Sr. ServiceNow Developer
Prismagic Solutions Inc
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Job Details
Skills
- ServiceNow
- Service Mapping
- ITSM
- CSM
- HAM
Summary
- As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows.
Job Summary:
As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows. Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems. Your expertise will drive efficiency and innovation in the organization's use of ServiceNow.
Responsibilities
- Design, develop, and implement ServiceNow solutions, including customizations and integrations.
- Collaborate with stakeholders to gather, analyze, and refine requirements.
- Customize and configure ServiceNow applications, modules, and workflows.
- Troubleshoot and resolve technical issues on the ServiceNow platform.
- Develop and maintain technical documentation, including system designs and user guides.
- Mentor junior developers and contribute to the team's technical growth.
- Stay updated on the latest ServiceNow features and industry best practices.
- Ensure compliance with coding standards, security policies, and best practices.
- Conduct code reviews and actively participate in design discussions.
- Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 5+ years of hands-on experience with ServiceNow development and administration.
- Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
- Strong understanding of ITSM and ITOM processes, including workflows and automation.
- Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
- Familiarity with Agile/Scrum methodologies for project delivery.
- Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Dice Id: 91170755
- Position Id: 2026-841/3185
- Posted 30+ days ago
Company Info
About Prismagic Solutions Inc
Prismagic Solutions Inc. is a premier provider of staffing solutions, delivering comprehensive Human Resources services to clients and consultants across the US and India. With our headquarters in Atlanta and a Global Delivery Center in India, we serve clients nationwide with a dedicated team of industry experts who focus on delivering the right resources at the right cost, in the right place, and at the right time.
While we embrace cutting-edge digital and technological tools to connect with top talent swiftly, we never lose sight of the importance of personal engagement—because at Prismagic, we believe that relationships are the true magic.
Our services include Talent Solutions, RPO Services, and Consultant Services, all delivered within a highly process-driven environment by a team of well-trained and energetic professionals. Their greatest reward is the satisfaction and success of our clients and contractors.
Though our core expertise lies in staffing, we are equally committed to the continuous development of our employees, ensuring they are always prepared to meet new challenges and advance in their careers.
Our foundation is built on the trust we have cultivated with both our customers and employees. This trust is rooted in our ability to analyze competitive landscapes, adopt forward-thinking strategies, and provide enduring solutions that empower our clients to stay ahead in a fiercely competitive market.
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