Blue Prism RPA Support Engineer / Control Room Support

Location: Scottsdale, AZ - onsite
Duration: 6 months


Blue Prism Control Room
Blueprism, Microsoft Power platform (Powerapps, Power automate)

"Qualifications

Bachelor's Degree in IT, Computer Science or Finance or related field
Experience in working as RPA Controller in BluePrism or UiPath or other RPA tools.
6+ years of related experience in technology or preferably in the financial services industry
Preferred experience in coding with at least one programming language within C#, Java, Excel VBA, or Python.
Ability to understand a business process based on a workflow diagram and to conceptualize it as an automated solution while using business analysis skills as needed
Experience with agile development and software development life cycle (SDLC) processes
Team oriented individual and self-starter who excels at learning new processes and business functions
Must possess excellent written and oral communications skills and the ability to clearly define projects and objectives.


Responsibilities

1. Operational Services
Day-to-day operations encompass monitoring, incident management, and minor enhancements across the Blue Prism and ensure BOTs run as expected and Power Platform environments.
Continuous monitoring of the Blue Prism Control Room, queue health, Power Platform flow runs, and connector status
Proactive identification and escalation of exceptions, failures, and degraded performance; shift-handover logs maintained
First-line triage and root-cause analysis of bot failures and application errors; bug fixes within agreed complexity thresholds
Low-complexity configuration changes to existing Blue Prism processes, credential and queue updates, and Power Platform minor workflow adjustments

2. Routine Infrastructure Maintenance
Scheduled reboots of Blue Prism application and runtime servers
Ensuring patching is applied correctly
Blue Prism standard maintenance tasks per the recommended maintenance schedule"

" Bachelor's Degree in IT, Computer Science or Finance or related field
Experience in working as RPA Controller in BluePrism or UiPath or other RPA tools.
6+ years of related experience in technology or preferably in the financial services industry
Preferred experience in coding with at least one programming language within C#, Java, Excel VBA, or Python.
Ability to understand a business process based on a workflow diagram and to conceptualize it as an automated solution while using business analysis skills as needed
Experience with agile development and software development life cycle (SDLC) processes
Team oriented individual and self-starter who excels at learning new processes and business functions
Must possess excellent written and oral communications skills and the ability to clearly define projects and objectives."


Role Descriptions: Blue Prism Control Room| SQL| Windows Server| IIS| Work Queue Management. Responsibities include continuous monitoring| incident response| bug fixes| minor enhancements| and routine infrastructure maintenance
Essential Skills: Blue Prism Control Room| SQL| Windows Server| IIS| Work Queue Management. Responsibities include continuous monitoring| incident response| bug fixes| minor enhancements| and routine infrastructure maintenance
Desirable Skills: Java spring boot Developer
Keyword:
Skills: Digital : Robotic Process Automation - BluePrism
Experience Required: 4-6