Lead Field Service Engineer - Automated Logic

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Scope of Position:

As a Field Service Engineer, you will help advance ALC's business through helping expand our Aftermarket Services on complicated systems. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Service Engineers.

Essential Job Functions:

• Provide solutions to increasingly complex system problems and lead others on how to resolve problems.
• Perform system maintenance on field controllers, servers and workstations and field hardware.
• Communicate issues and recommend system enhancements, upgrades, and/or repairs.
• Review and provide feedback of equipment to include scheduling and/or modifications needed.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project with the customer.
• Provide site-specific training to owners/operators on the upgrades/service.

Required Qualifications:

• High School Diploma or GED.
• 4+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver's License and can be insurable by the company's insurance.

Preferred Qualifications:

• Bachelor's degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Able to download and troubleshoot increasingly complex HVAC or building automation system logic.
• Working knowledge of TCP/IP networks including wireless technologies.
• Ability to communicate technical information to a non-technical audience.
• Experience in navigating and integrating into a variety of building automation systems.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Proficient in Microsoft 365 applications.

Benefits:

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

This position may be entitled to short-term cash incentives, subject to plan requirements.

Pay Range:

The annual salary for this position is $80,750-$113,250. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/11/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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