Job Details:
Job Title: EQA Program Manager
Location: 100% Remote
Duration: 1+ Months Contract
Description:
As our IAM landscape evolves - moving toward Zero Trust, Just-in-Time (JIT) access, and cloud-native identity - we require a leader who ensures that every change to our identity perimeter is battle-tested. You will act as the final "Quality Gate" for all IAM deployments, ensuring that the Joiner-Mover-Leaver (JML) processes are airtight and that privileged access remains strictly governed.
Engagement Structure
Phase 1: Consultancy (The Architecture) You will audit our current IAM testing gaps, design a standardized EQA framework for identity-centric releases, and define the "Go/No-Go" criteria for the IAM gatekeeper function.
Phase 2: Contractor (The Augmentation) You will pivot into a hands-on implementation lead, configuring the testing software, building the automated/manual test suites, and augmenting our FTE team to execute the strategy you designed.
Key Responsibilities:
- Build the "Identity Quality Hub": Design the testing structures specifically for Authentication, Authorization, and Governance (IGA).
- Gatekeeper Governance: Define and enforce the quality standards that must be met before any IAM policy change or new integration is pushed to production.
- JML Process Engineering: Develop rigorous testing for the high-risk "Mover" and "Leaver" scenarios to prevent privilege creep and orphaned accounts.
- Surge Implementation: Actively configure and manage the EQA toolset, writing test cases that validate complex SSO, MFA, and API-based identity flows.
- Vendor & FTE Collaboration: Lead external testing partners while mentoring internal FTEs on the new testing structures and IAM-specific QA methodologies.
The Technical "Hands-On" Requirements:
- IAM Core Knowledge: Deep, practical experience with Okta, Microsoft Entra ID (Azure AD), Ping Identity, or SailPoint/Saviynt. You should understand how these tools fail in a large-scale environment.
- The QA Stack: Expert proficiency in configuring and using:
- Test Management: Jira (Advanced), Xray, or Zephyr.
- API Testing: Postman or SoapUI (crucial for testing identity hooks/SCIM).
- Automation Knowledge: Familiarity with how to hook IAM tests into a CI/CD pipeline (Jenkins/GitHub Actions).
- Enterprise Scale: Proven experience managing identity testing for organizations with 10,000+ identities and complex, multi-tiered business units.
- Security Context: Ability to perform "Negative Testing" (e.g., trying to bypass MFA, testing unauthorized privilege escalation, or validating "Day 0" deprovisioning).
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