Cloud Engineer I

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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

This Cloud Engineer will be responsible for enabling and supporting Truist's Enterprise Cloud Platform across multiple projects/business units. The candidate must be able to support and maintain operationalized projects and initiatives built for customers. The candidate will focus on delivering secure, resilient and compliant cloud environments that enable applications teams to deliver maximum value to the business.
The ideal candidate will be goal-oriented, independent, motivated, self-driven, result-oriented, and act in the best interests of the team as well as the customer. They must act both as a support mechanism for our customers, be able to handle multiple concurrent requests in a dynamic environment and should have the highest level of integrity

DUTIES AND RESPONSIBILITIES
Cloud Engineering and Operations - Via automation and other means, implement platform related resources in the Cloud platform. This may include but not limited to storage, compute, and network resources
Demonstrable knowledge with a large range of public cloud capabilities including but not limited to certificate management, Storage services, key management, Network management, Access Management (IAM), Compute services, and automated deployments
Some technical experience in infrastructure design, build and deployment, including private and public cloud, networking, connectivity, storage, virtualization, and access control
Conceptual understanding of Cloud networking for enterprise organizations, building of hybrid environments to span existing customer networks
Software Development IaC / Script Development- Coding and development experience in Terraform and Python is preferred.
Performance Metrics - Support the monitoring of key performance indicators (KPIs) to promulgate success factors for the entire software portfolio.
Risk Management Addressing and managing different audit requirements for compliance and remediating any audit issues that may arise.
Disaster Recovery - Implementing and testing the DR plans for the DevOps Tools.
Change/Release Management - Knowledge of ITIL tools (e.g. ServiceNow) for operational and service efficiency.
Perform duties & responsibilities specific to department functions or assigned by management.

For this opportunity, Truist will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including, but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)

This position is office-centric 5 days a week in our Atlanta hub location.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Builds and designs enterprise infrastructure technology platforms and systems across various environments, such as cloud, network, database, storage, platform, computing, and/or middleware domains.
2. Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
3. Collaborates with cross-functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
4. Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
5. Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
6. Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
7. Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
8. Works with technical project teams to support infrastructure deliverables and solutions.
9. Makes adjustments or recommends enhancements in technical systems and processes to improve effectiveness of area of responsibility.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
2. Minimum of 3 years of professional experience in infrastructure engineering.
3. Understanding of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications:

• Bachelor's Degree in related field or comparable IT experience is required
• Six months or more experience in performing some form of IT function
• Understanding of IT organizations and their functions, preferably financial services organizations
• Ability to explain concepts related to enterprise software development lifecycle management
• Ability to explain concepts related to software development, build/release management, & change/incident management
• Achieved one of the Public Cloud Associate-level certifications
• Basic understanding of Industry Cloud concepts and services such as but not limited to: XaaS, IAM, IAAA, Serverless, Disaster Recovery, DevOps, Server, Storage, and Networking
• Experience with enterprise SDLC tools
• Ability to work under pressure in high stress situations with a calm demeanor
• Self-starter that demonstrates initiative and ability to work independently with little supervision
• Ability to collaborate with teammates and ability to operate across organizational disciplines
• Have excellent verbal and written communication skills
• Experience with ServiceNow development

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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