Salesforce Business Systems Analyst

Title: Salesforce Business Systems Analyst 
Location: Hybrid / Atlanta GA 

Interview process: 

1. Video on Teams

2. Onsite technical interview (will need to do hands on Salesforce demo)

Company seeking a hands-on Salesforce Business Systems Analyst (BSA) to support our growing Sales Enablement organization. This role sits at the intersection of business analysis and Salesforce
administration and is critical to reducing delivery bottlenecks between business users and engineering.


Salesforce-Focused Responsibilities
(Primary)


 

• Work directly in Salesforce to configure and prototype solutions
   

in lower environments (Dev / Sandbox), including:
 

• Custom fields and page layouts
   
• Buttons and quick actions
   
• Screen and record-triggered
   

flows
 

• Reports and dashboards
   
• Support data in / data out
   

activities:
 

• Data exports
   
• Bulk updates
   
• Imports using native tools
   

(e.g., Data Import Wizard, Data Loader)
 

• Quickly translate business asks
   

into proof-of-concept
solutions to validate feasibility and user experience
 

• Serve as a Salesforce subject matter expert
   

for Sales Enablement-related questions


Business Analysis & Enablement


 

• Partner with a Sales Success /
   

Business Liaison to:
 

• Clarify requirements
   
• Recommend Salesforce-based
   

solutions
 

• Identify gaps and risks early
   
• Facilitate conversations
   

between business users and technology teams
 

• Create clear, well-structured user stories and acceptance
   

criteria
 

• Hand off validated requirements
   

to the engineering team (Deloitte) for QA, UAT, and production deployment

What We’re Looking For


Required Experience


 

• 5+ years of experience as a
   

Salesforce Admin, Business Systems Analyst, Product Owner, or hybrid
BA/Admin
 

• Strong working knowledge of Sales Cloud concepts
   

(leads, accounts, contacts, opportunities)
 

• Proven ability to configure
   

Salesforce without
relying on developers
 

• Comfortable navigating
   

Salesforce Setup, Flow Builder, and Report Builder without assistance
 

• Ability to explain Salesforce
   

capabilities clearly to non-technical users


Nice to Have


 

• Experience supporting Sales,
   

Showroom, or Field Operations teams
 

• Exposure to CRM integrations or
   

awareness of managed packages (no hands-on dev required)
 

• Experience working with
   

offshore engineering teams