Desktop Support Technician

Desktop Support Technician (Fully Onsite)
Join a team where you'll be the go-to expert for end-user support in a modern Microsoft 365 environment. You'll handle a mix of hands-on and remote Tier 1-2 support, working with Windows devices, M365 apps, Intune, and Windows Autopilot. If you enjoy solving problems, supporting people, and staying busy in a fast-paced environment - this is for you.
What You'll Do
Provide in-person, phone, and remote support for end users
Troubleshoot Windows 10/11, Microsoft 365 apps, hardware, and peripherals
Support Outlook/Exchange Online, SharePoint, OneDrive, and Teams
Provision and deploy Windows devices using Intune and Windows Autopilot
Enroll and configure devices (profiles, compliance, apps)
Assist with Autopilot registrations, device tagging, provisioning issues
Package/deploy applications and troubleshoot install failures
Support iOS devices, MFA sign-in issues, and Windows Hello for Business
Help with occasional field/jobsite needs: basic networking, AV rooms, equipment setup, etc.
What You'll Bring
5+ years in desktop support, help desk, or EUC
Strong troubleshooting across Windows 10/11, Microsoft 365, and common endpoint hardware
Working experience with Intune, Autopilot, and Microsoft 365 cloud services
Excellent communication, customer service, and documentation skills
Ability to juggle multiple tickets and stay organized in a fast-moving environment
Top Skills
Desktop Support Windows Technical Support Help Desk Microsoft 365 / Office 365
Job Type & Location
This is a Contract position based out of New Castle, PA.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Castle,PA.
Application Deadline
This position is anticipated to close on Feb 24, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.