IT Infrastructure Manager

Description

We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.

Responsibilities:

Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.

Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.

Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.

Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.

Collaborate with business leaders to assess technology needs and implement scalable solutions.

Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.

Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.

Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.

Partner with third-party providers to balance internal staffing and outsourced services effectively.

Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.

Requirements

At least 6+ years of experience in IT infrastructure & 1 year of leadership experience

Strong expertise in Active Directory, ITSM, and service desk management.

Proficiency in Microsoft 365 Enterprise and Microsoft Windows Server.

Solid understanding of network fundamentals, including DHCP, DNS, and Group Policy.

Proven ability to manage service desk tickets and provide deskside support.

Experience with mentoring and managing IT teams.

Excellent troubleshooting and problem-solving skills.

Ability to collaborate with business leaders and align IT strategies with organizational goals.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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