Customer Service Representative / Call Center Representative

Hybrid in New Haven, CT, US • Posted 7 hours ago • Updated 7 hours ago
Contract W2
6 Months
No Travel Required
Hybrid
$25/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Call Center
  • Customer Experience
  • Customer Service
  • Leadership
  • Productivity
  • Research

Summary

Training & Work Arrangement:

The initial training will be conducted in person in New Haven, CT on a flexible hybrid schedule. Once training is successfully completed, contractors will be eligible to work remotely.

Responsibilities:

  • Handle approximately 20–50 inbound calls per day once fully acclimated.
  • Assist customers/members with questions related to membership, dues, training, and leadership changes.
  • Research questions using internal systems and provide accurate answers.
  • Handle email inquiries and route requests to the appropriate department.
  • Maintain a professional and positive customer experience.
  • Work effectively in a high-volume environment while meeting productivity and schedule expectations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9050577
  • Posted 7 hours ago
Contact the job poster
VC

Vijay Chepyala

Recruiter @ Talent Groups
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