Job Title: Product Analyst (Only W2, No C2C / No 1099)
Location: Acton, MA or San Diego, CA (Hybrid)
Duration: 6 months contract
Job Description
Client is seeking a curious, detail-oriented Product Analyst to empower our digital product teams with actional insights. In this role, you ll partner closely with product managers, engineering, and operations teams to transform data into clear, key product metrics and trends across our customer base. You will gather, report on, and analyze the information that helps product managers understand user behavior, product performance, and empower decision-making across the organization. With thorough analyses and clear dashboards, you ll lead the creation of compelling data stories that guide strategy for products supporting the Omnipod digital ecosystem.
Working in a dynamic, collaborative team environment, the successful candidate will support client s operational success. The ideal candidate will have a demonstrated ability to comprehend business processes and context, while also having the technical skills needed to develop and report out insights at all levels of the organization. This is a high-impact role for someone who loves digging into data, spotting patterns, and shaping product direction through evidence-based insights.
Responsibilities
- Build, maintain, and enhance dashboards and reports that track product performance, user experience, and outcome success.
- Partner with product managers to understand KPIs and define measurement plans and success criteria for new releases.
- Conduct deep-dive analyses to uncover user behaviors and trends within the digital customer journey, identify opportunities, and diagnose issues across digital products.
- Translate complex data into clear, compelling narratives that influence product strategy and prioritization.
- Collaborate with data engineering and analytics teams to ensure data quality, accessibility, and alignment with enterprise data models and processes.
- Support product management discovery by designing metrics for A/B tests, experiments and user research studies and analyzing their results.
- Monitor product health and proactively surface insights that help teams anticipate risks or capitalize on emerging signals.
- Provide ad-hoc analysis to support strategic initiatives, roadmap decisions, and executive reporting.
Required Skills and Competencies
- Strong proficiency with data visualization tools (e.g. Tableau, Power BI).
- Solid SQL skills and experience querying large, complex databases.
- Ability to translate ambiguous business questions into structured analytical approaches.
- Strong understanding of customer journey and product metrics (conversion, activation, retention, etc.)
- Excellent communication skills, with the ability to simplify complex scenarios and findings for non-technical audiences.
- Comfort working in a fast-paced, iterative environment with shifting priorities.
- High attention to detail, strong problem-solving, and bias toward action.
- Familiarity with instrumentation tools (Amplitude, Google Analytics).
- Experience in the healthcare, pharma or medical device industry is a plus.
Education and Experience
- Bachelor s Degree and/or equivalent combination of education and experience.
- Demonstrated experience in an analytics environment
- Advanced MS Excel skills and strong working knowledge of other MS Office applications.
- Experience aggregating and connecting data across multiple systems, including CRM.
- Experience creating reports and dashboards in Salesforce.com
- Experience utilizing BI tools for self-service data and reports; knowledge of SQL is preferred.
- Proven ability to prioritize, multitask, and manage multiple complex bodies of work in a fast-paced work environment.