SME GPP Payments (Global Payment Plus)

Role- SME- GPP Payments (Global Payment Plus)
Location- Canada -Can be Remote
12 months contract

No Sponsersip Provided | Only Canada Based Candidate Needed

Skills Required:
Strong & proven FGPP issue/case analysis: triage, recreation, trace analysis, DB and GUI usage.
Deep FGPP business and functional knowledge.
Proven hands-on FGPP configuration experience: profiles and rules setup, not only setup design.
Customer-facing experience: leading technical calls.
Experience with FGPP (not only Classic GPP) from the last 3 years.

Escalation Handling:
o Manage escalations from L2 for complex and advanced issues.
o Provide guidance and support for configuration changes needed to resolve issues.

Issue Investigation:
o Identify root causes, recreate issues, Analyze traces and provide immediate workarounds. Perform complex configurations to provide solutions.
o Use GUI, DB and traces to perform analysis.
Understand FGPP core Tables & fields (I.e logical fields , xpath , object rules , profile_udfs,cache_refresh)
Payment Processing: Review the payment processing flow and compare it with the error to pinpoint the issue.
Trace Analysis: Analyze traces to pinpoint the issue, understand what causes it, determine if the failure requires a code fix or can be resolved through configuration and perform the complex configurations(Pre post rules) and check-in in BA master for the Project branches

If Interested shae your resume at or

Scalable Systems is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation